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Form of workDanny Met Sally is a National Premium Disability Service Provider with a difference. Our organisational purpose is to support every client, staff member, their extended family, and everyone who comes into contact with DMS with the highest level of care, commitment, respect, and support that you would expect to be given to your family (Danny) or close friends (Sally).
To find out more about our story, visit: dannymetsally.com.au.
About The Role
Our coordination team is a national team, responsible for the coordination of supports for their allocated states, territories & clients.
No two days in this role are the same. This role will be suitable for a committed individual with experience coordinating supports and managing requests ranging from low priority to urgent. This individual will need the skills required to think on their feet, work in a fast-paced environment, cover vacant shifts, and work within a person centred & compassionate approach toward NDIS clients, and support workers.
*This role is a permanent full-time role, based in St Leonards*
As a Rostering Coordinator you will be responsible for:
- Building rapport with clients and support workers to ensure continuity of care.
- Creating and managing all client rosters of support.
- Frequent communication with clients to obtain feedback on roster and Support Workers.
- Managing & rostering staff and Support Workers
- Addressing any concerns and escalating these when required.
- Regularly reporting client and staff progress, performance, and any concerns.
- Ensuring all client concerns or questions are addressed in a timely manner.
- Ensuring only workers with appropriate experience and training are assigned to relevant clients.
- Minimum 1 years’ experience in Rostering and Coordination, preferably in the Disability Industry
- Exceptional attention to detail
- Person-centred focus in all communications and duties
- Ability to work autonomously and with a team.
- NDIS Worker Screening Check
- Excellent written & verbal communication skills.
- Experience meeting deadlines and working within a fast-paced environment.
- Additional Leave Benefits - Including Mental Health Days
- Career Development Opportunities
- Positive and Supportive Work Culture & Environment
- Attractive Salary & Incentives
- Interstate Travel Opportunities for Conferences, and Functions.
