Ndis Support Coordinator ( Neighborhood Team Leader)

Neighbourhood Team Leader (South East Melbourne)

• Be part of a dynamic & fast-growing disability services company that makes a real difference
• Part time role (3 or 4 days per week) with the potential to grow to Full time
• Highly flexible work-life balance.

My Supports is a well-established NDIS support provider founded and led by people with a disability. My Supports provides services to almost 2,000 clients across Australia. 

We are a rapidly evolving, peer-led organisation committed to making a difference in the lives of individuals, with physical, developmental or cognitive disabilities. With over 20% of our employees having a disability and over 40% having significant lived experience, we have a vision to deliver quality, individualised support through our Neighbourhood Teams, bringing local knowledge and connections. We carefully match support workers to help clients be included in and contribute to their community. We wish to give back to the communities we work in by empowering our employees from all walks of life.

Our model of service delivery hinges on the role of Neighbourhood Team Leaders, this role act as conduits that connect our clients to their local community, they oversee a team of locally based support workers and work closely with the client and their family’s to manage and develop the NDIS package to maximise support and community engagement.

Working 3 or 4 days a week, this role will be ideally based in South East Melbourne in particular Cranbourne, Narre Warren and Clyde (and surrounding suburbs). The successful candidate will have knowledge of the local services and supports available and be able to network with providers, Allied health and community organisations. 

Working from home and closely with the regional manager (Coach) this role will be responsible for managing a “Neighbourhood Team” of support workers and providing support coordination to clients funded under NDIS and a range of other sources. The duties of the NTL include but are not limited to client support, outreach, NDIS Coordination, quality and safeguarding, and management of support workers.

• A passion for disability rights, a passion for people. 
• Ability to work with individuals and families from strength-based culturally appropriate perspective. 
• Experience or exposure to the disability support sector and/or the NDIS. 
• Experience in managing support coordination and NDIS plans.
• Working collaboratively with others and have a strong network in the sector and the community.
• A good communicator, able to grow, coach and inspire a neighbourhood team. 
• A good organizer, good administration skills, proficiency in IT, specifically Microsoft office. 
• Demonstrated understanding of a person-centered approach.
• A strong work ethic and ability to work in a team and independently with appropriate support. 
• Proficiency in a second language such as Mandarin, Punjabi or Vietnamese (desirable)

• My Supports is a national company with operations in Western Australia, New South Wales, Victoria, Queensland and South Australia, our small, shared services office is located in Perth (WA).
• This role is a community-based role in the south east suburbs of Melbourne (Victoria) with some working from home. 

We are committed to creating an inclusive workforce that reflects the community and the Clients we serve. We welcome and encourage applications from all people regardless of age, gender, ethnicity, cultural background, or sexual orientation. People with disability are strongly encouraged to apply. We support reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact person listed for this vacancy.

Every employee of My Supports is required to provide a range of pre-employment screening checks specific to their role, some of these may include:

• NDIS Worker Screening Check (required upon commencement)
• NDIS Orientation Certificate (required upon commencement)
• Working With Children Check (required upon commencement)
• Proof of Residency (required upon commencement)
• Medical screening

To Apply

Applications close 11:59pm Friday 1st March 2024 

Contact

For any questions, please contact **************@mysupports.com.au