AddressCompany description:
Peninsula Health is the major metropolitan health service for Frankston and the Mornington Peninsula, providing care for a population of around 300,000 people across the life continuum.
Our network of hospitals and community health services deliver quality, patient-centred healthcare and services that meet the needs of our diverse community.
With specialities including obstetrics, paediatrics, emergency medicine, intensive care, critical care, surgical and general medicine, rehabilitation, and oncology, through to aged care and palliative care.
We are a major teaching and research health facility, training the next generation of doctors, nurses, allied health professionals and support staff.
Job description:
Immerse yourself in an inclusive, diverse and supportive culture
• Lead the Support Services Team of an innovative and growing NDIS Program
• Permanent part time (24 hours a week)
• Access to salary packaging and annual leave loading
• Flexible work arrangements available
• Frankston, Mornington Peninsula & surrounding locations
• Classification: Grade 3 [HS3]*
Position Description
Who We Are and What We Stand For
Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care. To realise this vision we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and looking for ways to improve and have a passion for communicating and connecting with others.
In representing Peninsula Health, we expect all employees and volunteers to reflect our values: Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative. We are One Peninsula Health.
What You Will Be Doing
The NDIS Support Services Team Leader plays a critical role within the Peninsula Health NDIS Service. This position takes responsibility for the delivery and direction of the finance, intake and administration arms of the Peninsula Health NDIS Program. The role provides leadership for the NDIS Support Services staff, reporting to the NDIS Program Manager.
The successful applicant will demonstrate a genuine commitment to high quality outcomes for NDIS participants, carers and the organisation with a focus on continuous process improvement.
To be successful in the position, the candidate must be able to demonstrate the ability to meet each of the selection criteria outlined below. This is a fast-paced role, which requires a high level of attention to detail.
Key Responsibilities:
• Operational and professional management of the NDIS Support Services team
• Provide support and leadership to NDIS Support Services staff within the NDIS program, ensuring that at all times a service response for the clients is a priority
• Oversight of the accounts receivable and debt recovery processes
• Proactively identify, manage and implement process improvement strategies for financial intake and administration system issues
• Preparation of financial reports for internal and external reporting requirements
• Financial, intake and administration education and support to staff as required
• Key stakeholder engagement with internal and external services that interface with the NDIS Support Services Team
• Provide support and advice to the organisation's management team and support the efficient, effective management of the organisation's operations from a NDIS Support Services perspective
What You Need
We anticipate you will have:
• Previous people management experience and strong leadership skills
• Demonstrated skills and experience in the maintenance of financial and office administration systems and procedures
• High level understanding of Microsoft Systems, including proficiency in Excel, Word and Outlook and capacity to quickly learn new financial software systems
• Knowledge of health and disability service systems and an ability to navigate effectively to get the best outcomes for people requiring assistance
• Extensive experience in Accounts Receivable Function and collecting debt
• Excellent written and verbal communication, planning and organisational skills
• Demonstrated high attention to detail and accuracy in financial and administrative tasks
• Demonstrated ability to adapt to change and to display initiative in relation to continuous improvement
• Current Victorian drivers licence and NDIS worker Screening check
• Ideally have previous experience within a NDIS Program or healthcare setting
What Next
Apply NOW!
If you experience any issues signing in or registering, please feel welcome to contact us - the People, Experience & Performance Team on (03) 9784 2***.
Additional Requirements
Peninsula Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity and promotes a workplace that welcomes and includes the unique contributions of all people. We encourage applications from individuals who identify as being Aboriginal and Torres Strait Islander, are culturally diverse, LGBTQIA+ or who have a disability to apply. We are also strongly committed to the safety and wellbeing of children and young people.
We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process.
To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit:
https://www.peninsulahealth.org.au/careers/working-preparing-employment/
*Please refer to salary circular for HEALTH AND ALLIED SERVICES, MANAGERS AND ADMINISTRATIVE WORKERS (VICTORIAN PUBLIC SECTOR) (SINGLE INTEREST EMPLOYERS) ENTERPRISE AGREEMENT 2021-2025 for salary range. Sub-grading will be based on years of experience.
This role must be fully vaccinated for Covid-19 and meet the requirements of the Peninsula Health immunisation policy.
Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time.
The successful applicant will need to obtain an NDIS Worker Screening Check (this will be at your own cost)
