AddressThe Role
Pinnacle IT is looking for a motivated Network Administrator/Engineer passionate about learning and career advancement. If you thrive in a supportive, innovative environment, we want to hear from you!
The role will focus on supporting the delivery and management of complex SASE SD-WAN utilising the best of Telstra products. You will assist with the design & deployment of SD-WAN solutions across Velo Cloud / Palo Alto, Check Point & Cisco.
Pinnacle IT are a Platinum Telstra partner, and through this channel, you will be exposed to and work daily across Telstra SD-WAN & MPLS products.
Key responsibilities:
- Participate in customer network installations and resolve issues as required
- Assist with Infrastructure projects as needed
- Provide pre-sales assistance where necessary
- Act as an escalation point for the service desk
- Be available for after-hours work and support as needed
- Contribute to improvements in processes and procedures
- Research and validate technologies as viable, supportable options for sales
- Develop and document build and installation best practice
Desired Attributes and Technical Skills
The ideal candidate will exhibit strong analytical and problem-solving skills, exceptional customer-service skills, and be a genuine team player passionate about their work.
- Certification in Network Administration. (e.g. CCNA) preferred
- Familiarity with SD-WAN environment
- Proficient troubleshooting skills for complex network, system, and/or security issues
- Experience with Cisco, Ubiquiti and Meraki devices preferred
- Experience with Palo Alto (NextGen firewall), Fortigate or Checkpoint desired
- Solid understanding of TCP/IP
- Comprehensive knowledge of switching & routing protocols and ability to troubleshoot with minimal supervision
- 3 - 5 years’ experience as a Network Engineer or similar
The Company
Pinnacle IT is a customer focused Managed Services Provider servicing clients in the medium to enterprise market segment. Our service offering includes managed services and project delivery in the networking, cloud, security and infrastructure space. As a Telstra Platinum Partner for Data & Connectivity, we are highly regarded in the Telstra partner channel. We take pride in our service-oriented approach and are looking to enhance our team with another professional Network Administrator/Engineer.
About You
If you seek variety in your work and take pride in delivering network-based solutions, you will fit well within our dynamic team. This is a customer-focused position, so it is essential you are well presented, have excellent communication skills including the ability to talk with senior members of a business in both technical and non-technical terms.
The ideal candidate will come from a Network background and be well versed in a fast-paced and project-focused environment. We are looking for individuals who are eager to learn, adaptable and ready to advance their career within our company.
Role Benefits
You will be based in Albion, conveniently located near train and bus routes, with local parking available. You will be working from a modern office building in a great team environment. Along with this we also offer:
- Attractive salary
- Full time permanent position with immediate start based in Albion Brisbane
- Industry training to enhance technical knowledge
- Collaborative team of professionals with many years of experience and diverse industry qualifications
If this exciting opportunity sounds like it is made for you, please apply promptly by submitting your resume and a cover letter detailing your suitability for the role.
Please note: it is required that you can obtain a clear federal police check.
