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SalaryLet us describe the challenge we offer
This role is responsible for executing Polestar’s Retail Network expansion plan in Australia. This role will also lead the development and activation of Polestar Retail Network operations, ensuring its compliance to Polestar’s Retail and Customer Experience standards on an ongoing basis.
What you'll do
- Ensuring Polestar in-market representation is aligned to its brand standards.
- Work alongside central functions, internal departments, and external suppliers to ensure the latest programs and tools made available to the Polestar network are implemented and maintained.
- Develop network business cases for global approval.
- Lead the yearly retailer business planning processes within the region, ensuring the retailer network resources and facility capacity are aligned with the projected market throughput and overall business growth goals.
- Create and manage retailer agreements to support network changes and facility upgrades.
- Assist with the evaluation of Network Development activities including ownership changes, add points, sub optimal locations, and operator, facility upgrades.
- Ensure brand and Retail Partner standards are adhered to and in line with the terms and conditions of the Retail Partner agreement.
- Ensure that Retail Partner reporting, including customer enquiry, sales, and financial reporting, is accurate and submitted on a timely basis.
- Implement ‘mystery shop’ to measure Retail Partner’s brand and product knowledge, Customer Experience and compliance of brand and Retail Partner standards.
- 3-5+ years minimum automotive experience
- 3-5+ years’ experience in Network Development and Operations
- Strong knowledge of commercial operations within the automotive industry
- Excellent project management skills, preferably in projects involving site selection, architecture, construction and / or implementation of franchise standards.
- Prior experience managing relationships with franchised automotive Dealers / Investors / Business Partners.
- Understanding of the automotive franchise legislation.
- Strong business and financial acumen gleaned from account or automotive management.
- Understand the needs of a premium Customer and the key drivers of satisfaction.
- Ability to think strategically and work tactically.
- Ability to work with and present to both Executive Teams, Retailer Principals and General Managers.
- Drive and determination to work in an evolving, fast paced environment.
- Business degree or equivalent.
We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility.
We are an electric performance brand, determined to improve the society we live in.
Is this you? If you are interested in joining the Polestar crew, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled.
Are you ready for the journey? Which is electric by the way...
Join a global team dedicated to improving the societies we live in through sustainable, electric mobility.
