Look after our guests and process the days transactions until the sun comes up across Newcastle.
Crystalbrook Kingsley, has transformed Newcastle’s former Council Administration Centre into an elegant and sophisticated 130-room five-star hotel with a signature rooftop bar and restaurant, lobby bar and café, and two private meeting venues. With the City Hall Civic Theatre, Newcastle Art Gallery and War Memorial moments away, Kingsley is culturally connected, celebrating what has been and what is to come.The Role
- Efficiently auditing the current day trading transactions and ensure that they are properly balanced and posted
- Anticipating and exceeding guest needs and desires immediately as they occur during the night shift
- Accurately identifying any discrepancy which exists between revenue and payments
- Completing the night audit report thoroughly and accurately
- Assisting with the required system back-up and maintenance programs and procedures
- Ensuring security is upheld throughout the hotel on a nightly basis, including security walks and scanning each checkpoint throughout the hotel
- Role modelling proper workplace health and safety procedures
- Championing our Service Excellence guiding principles
- A love of crunching numbers
- Basic knowledge of accounting principles
- Understanding of PMS (Opera preferred)
- Proficient in Outlook, Word, and Excel
- Balancing your life to manage sleep and play time
- Common sense approach
Crystalbrook Collection is Australia's newest portfolio of distinctive, upscale hotels where differences are applauded. Our environment is dynamic and entrepreneurial, and we heartily believe in looking after our people. We're all about creating unique customer experiences, embracing each location. We love innovation, design, sustainability, connectivity… and most importantly, having fun.