AddressScenic World is a third-generation family business that is passionate about sharing and promoting the Blue Mountains with the World. With a commitment to ensuring we always evolve; Scenic World strives to deliver unforgettable and world-class experiences to our visitors.
We are on the lookout for a personable, highly motivated multi-tasker to join our Operations team as a Duty Manager, to provide day-to day operational and logistical support to the greater Operations Team. This role will be responsible for acting as a first point of contact for operational needs and will also provide coverage and support to the core Operations Managers on site.
Duties will include:
- Maintaining a physical presence in the commercial areas of the business, with a focus on supporting Team Members and improving customer experience
- Providing back up to the core Operations Managers
- Working closely with managers and team leaders in the Operations team, to oversee the daily general management of the business
- Managing all aspects of Operations team projects, with assistance from managers and team leaders
- Managing all operations related aspects of Scenic World events
- Oversee recruitment and onboarding processes for new operations casuals
To be successful in this role, you will possess and demonstrate:
- Certificate IV or Diploma in Frontline Management of Tourism, or relevant experience
- At least 3 years’ demonstrated experience in a similar role in the tourism or hospitality sectors
- Excellent organisational and project management skills and demonstrated experience with providing constructive support to change management activities
- Ability to lead and motivate a team
- Excellent communication, interpersonal and people management skills
- Ability to work under pressure
- Ability to multi-task
- Current First Aid Certificate is desirable
We would love to hear from people with the ability to think on their feet, thrive in a fast paced environment, but also love to have fun and be an integral part of the team!
If working with a fun, energetic team, within the beautiful Blue Mountains sounds like the right fit for you, please apply and include a copy of your resume.
