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Form of workABOUT NODO
Nodo is an innovative, dynamic and young business full of passionate and talented people who all bring Nodo to life every day. Nodo launched their first café bakery in Newstead in 2016. Since then, they have opened more cafés in Camp Hill, Southbank & Hawthorne, 4 kiosks at West Village, Everton Park, Westfield Carindale and in the City and a popup in Westfield Chermside
Nodo is passionate about delivering a high quality, artisan product to their loyal following of customers in Brisbane and want to ensure a consistent product across all stores.
Ideally we would like our Cafe Manager to come to us with experience in a restaurant or large coffee shop setting. Someone who is approachable, bubbly, proactive and hard working. A genuine lover of hospitality, and someone who prides themselves in delivering an unparalleled customer experience.
This role also gives the successful candidates the opportunity to join Nodo at a time in which we are gearing towards exciting expansion, giving everyone unique career opportunities over the coming months and years - it is the perfect role for someone looking to pursue a career in the hospitality industry.
THE ROLE
Reporting to the C.O.O and Area Manager, this role is hands on. You will be responsible for training and nurturing all the front of house staff to ensure systems and procedures are being followed and customers are receiving the highest level of service that leaves them with a positive, memorable experience.
- Large focus on training and nurturing our large team
- Providing teams with a positive and supportive workplace
- Maintaining and building on our strong team culture
- Driving team performance to maximise sales and profitability, while delivering world-class service standards
- Work with Executive Chef to gain strong understanding of Nodo food culture and menu, to enable training and education of direct staff
- Solve problems during operations and take appropriate corrective actions
- Seek business opportunities that will assist Nodo in building strong community relationships
- Control and meet KPI's set by management through strong staff management
- Experience and understanding of modern alcohol offerings .
- Sunday - Thursday Roster
- 8.30am - 5.30pm
SKILLS AND EXPERIENCE
- You must have at least 1-2 years experience in a similar leadership role
- You must have at least 2-4 years experience in the hospitality industry
- Good understanding of specialty coffee and ability to operate machine is a plus!
- Able to work calmly in high pressure situations.
- We are heavily customer service based so you will need to have a bubbly, positive and a very friendly attitude!
NODO PERKS
- A truly wonderful and passionate team of hospitality individuals that you’ll get to work with day in and day out.
- Full training available and opportunities for career growth and development across the business
- Unlimited coffee beverages on shift.
- 50% off food & donuts on shift.
- 25% off food and drinks off shift.
- 25% off nodo pantry range all the time.
Nodo is an equal opportunity employer. We pride ourselves in creating an environment where diversity is celebrated, equality is insisted and inclusion expected. A company where we believe in having the right person in the role; and personality, individuality and uniqueness top the list of what we are looking for in applications and throughout our hiring process.
