AddressWe have a fantastic opportunity for an enthusiastic, self-motivated and customer-centric individual to join our team at Apprenticeship Support Australia (ASA). If you are someone who has the natural ability to build rapport with others and want to take the next step in your career, then this may be the role for you!
As the Office Coordinator, you will be first point of contact for all visitors and members arriving at ASA’s Karratha office as well as managing the day-to-day general administration responsibilities.
This position is offered on a full-time, permanent basis located in Karratha.
Key Responsibilities
The role will include a range of day-to-day tasks including:
- Efficiently and professionally greet all visitors to ASA
- Management of meeting rooms calendar and provide assistance with the room set up, as required
- Ensure the reception, breakout area, meeting rooms, storerooms and cupboards are kept in a clean and tidy state
- Manage incoming calls to the general enquiries line, respond to client queries and make outbound calls as required
- Manage incoming and outgoing mail and other items and correspondence
- Manage the consumables for the breakout area, PPE and first aid kits
- Manage the issuing of temporary swipe cards and implement controls to mitigate security risks.
- Log maintenance issues on the Building Management portal and respond to contractor queries
- Provide support to the Karratha office of any Australia Post, Stationery, First Aid Kits and Consumables requirements
- Contacting contractors to schedule maintenance, as required
- Undertake a fortnightly stocktake of the stationery and order as required, including Australia Post express post envelopes and ASA envelopes.
- Provide the first line of support to troubleshoot AV and Airconditioning issues for staff and visitors
- Provide assistance for internal ASA events and functions, as required
- Provide administration support to the Team Leaders and Manager, as required
About You
To be a successful mentor you will have the following skills and experience:
- Previous experience in a similar role
- Proven ability to interact with internal and external customers to ensure an exceptional level of customer service and satisfaction
- Strong verbal and written communication skills and a high attention to detail
- The ability to work well both individually and in a team environment
- Driven and self-motivated, with the ability to solve problems as they arise
- Drivers Licence, National Police Clearance & Working with Children Check (essential)
About CCIWA
CCIWA is an independent, not-for-profit organisation that has been the voice of business for more than 130 years. With more than 7,400 members from across all regions and industries, our mission is to make it easier to do business in this state and ensure that WA is a place where businesses of all shapes and sizes can succeed. We want this State to be the best place to live and do business.
About ASA
Apprenticeship Support Australia (ASA) is a business unit of the Chamber of Commerce and Industry WA (CCIWA) and was formed in 1998 to deliver the Australian Apprenticeship Support Network services under a contract from the Commonwealth Government. ASA’s services are focused on lifting apprenticeship commencement and completion rates through the provision of support at every stage of the training cycle. More information about ASA can be found here https://asa.cciwa.com/
CCIWA Culture and Benefits
At CCIWA, we will work with you to develop your career; ensure you feel supported and have the skills and capabilities you need to succeed at CCIWA and in your whole career.
We have a range of benefits to support our employees which includes:
- A variety of working and leave options, including a Flexible Working Policy, Paid Parental Leave and 3 day paid Rest and Relaxation leave between Christmas and New Year
- Excellent building facilities
- Access to free and confidential counselling for employees and their immediate family through our Employee Assistance Program
- Salary Sacrificing - CCIWA is a rebatable employer
- Active Social Club and Charity Initiative
Our Commitment to Diversity & Inclusion
We welcome and encourage applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTQIA+ and people from culturally diverse backgrounds.
CCIWA is proud to be an Inclusive Employer for 2023-24 with Diversity Council Australia.
How to apply
To apply, click on the “Apply Now” icon on Seek or apply directly through our website https://cciwa.com/about-us/join-our-team/
For your application to be considered, you should include:
- A cover letter
- Current CV
If you have any further questions, please contact the People Team at ******@cciwa.com
The Chamber of Commerce and Industry WA (CCIWA) acknowledges the traditional custodians of Australia and their continuing connection to land, sea and community. We pay our respects to the people, the cultures and the elders past and present.
