Office Manager

The Panaceum Group is a leading provider of health care services to the Midwest and Pilbara regions of Western Australia and beyond. The company is owned and operated by local doctors with a vision for excellent health care delivery in rural Western Australia and has grown from strength to strength.

We are able to offer a rare opportunity for someone to join the team in the pivotal role of Office Manager at our main clinic in Geraldton.

This is a true opportunity to work in a career that can make a dramatic difference to the lives of the people in your community as well as your direct team. You will have flexibility to be daring and dynamic and let your passion for health care become a reality. 

Panaceum Medical is an accredited General Practice, with a mix of general GPs, highly trained primary care nurses and a dedicated administrative support team. You will be part of a dynamic management team responsible for maintaining the excellent standards of the company at present and helping it move towards future goals. 

Your key responsibilities will include:

• Establish and maintain all essential aspects of business.
• Providing strong leadership to a team of administrative support staff.
• Drive a positive cohesive culture.
• Nurture and build your team to deliver sustainable, excellent customer service and patient care.
• Monitor, evaluate and maintain policy and procedures to remain compliant to regulations and legislation.
• Develop, facilitate and train the team to meet the needs of continual improvement.
• Maintain excellent communication.
• Create and maintain daily rosters and audits.
• Report to and work along side the Operations Manager on a regular basis.

Essential Criteria

• Demonstrated ability to drive a positive team culture, edify and build up a team.
• Strength in building customer relationships.
• Experience with dealing with conflict and resolution.
• Excellent proven skills in delivering operational efficiency and control.
• Be driven, yet an excellent communicator and team player.
• Have an inquisitive mind, never satisfied with the status quo.
• Demonstrated commitment to ongoing professional development.
• Good working knowledge of a range of computer applications, including but not limited to Microsoft Office Suite.

Desirable Criteria

• Previous experience in management of a large team
• Ability to work autonomously and in a team environment
• Ability to report effectively to Management