Office Services Manager

Williams Lea is a leading global provider of skilled support services to financial, legal, and professional services firms. As such, we pride ourselves on our outstanding reputation for delivering excellence. 

We currently have a full-time opportunity based at one of our client sites under the title of Workplace Operations Manager.

You will be the senior point of reference for the client for all the onsite Guest Experience and Workplace Operations related activities plus management & operational performance of a team.  This is an opportunity to be part of a National Management Team.

If you are looking for your next opportunity to develop your career, show case your customer service skills and enjoy managing a team, we want you!

Seeking a team player who is not afraid to have a hands-on approach; client focused and excellent customer service skills.

Some of the key responsibilities include but are not limited to:

• Leading a small team of three
• Manage reception desk and guest experience functions such as meeting room sets; food and drink service, stocktake, basic equipment cleaning
• Hard and soft facility management
• Contractor Management
• Maintaining security & access-within ISO27001, including access card management for staff and contractors
• Responsible for ensuring that the workplace is safe, and areas of concern are escalated as per SLA 
• Records Management
• General office administration and other ad hoc duties

Personal Attributes:

• Strong customer service and interpersonal communication skills (both written and oral)
• Ability to demonstrate initiative, flexibility, team skills and reliability
• Excellent time management, administrative, and organisational skills

Key Qualifications & Previous Experience:

• Experience in a similar workplace or the hospitality industry is highly regarded
• Working knowledge of Microsoft Excel, Word, PowerPoint

If this sounds like the type of challenge you've been waiting for, please send your resume and cover letter outlining the skills and experience you can bring to the role.

Previous applicants need not apply.  Only successful applicants will be contacted.