Officer Rates

• Varied and challenging role will see the applicant managing the processing, documentation and recordkeeping for Council’s financial records.
• Competitive annual salary commencing at $77,004.20 plus up to 13% superannuation.
• Great range of additional benefits, including health & wellness programs, salary sacrifice options, salary packaging arrangements and a fortnightly RDO.

About the Region
Gympie is at the heart of a rapidly expanding region which stretches from rural valleys in our western reaches to the Cooloola Coast, gateway to spectacular Fraser Island. Bordering Noosa and Fraser Coast Local Government areas, we are uniquely positioned to grow whilst still retaining our country charm. Our borders with North and South Burnett, and the Somerset Local Government areas link with our rural lifestyle, where you can enjoy our picturesque smaller townships, or our abundant local history. Our local festivals such as the Gympie Music Muster are renowned both nationally and internationally.
For someone seeking a high quality of life, with pristine natural areas and spectacular beaches, all within reach of Noosa, the Sunshine Coast and Brisbane, we are offering this unique opportunity.
Remuneration: Level 3 - annual salary commencing at $77,004.20, plus up to 13% superannuation
Closing Date: Sunday 7th January 2024 at 11.00pm AEST
No late applications will be accepted. Only applications received via Council's online application system will be considered. Unsolicited applications from agencies will not be considered.
Role Overview
To provide efficient and effective maintenance of Council’s Financial Systems ensuring a high standard of customer service. As part of the Rates team, the Officer Rates position is to provide efficient and effective maintenance of Council's Financial Systems ensuring a high standard of customer service.
In this role, you would be expected to:

• Provide a high standard of customer service and ensure accurate and timely responses to all enquiries.
• Contribute to continuous improvement initiatives to enhance customer service and operating efficiency within the Council’s financial systems.
• Manage the processing, documentation and recordkeeping for Council’s financial records.
• Ensure records, registers, reports, enquiries reconciliations and correspondence are produced within agreed time constraints established by the Council, Executive and Chief Financial Officer.
• Provide support and relief when required to the debtors function of the Revenue Services team.
• Performance any other duties as directed by the Coordinator.

Essential Knowledge/Skills/Qualifications:

• Demonstrated experience with computerised financial systems.
• Demonstrated computer literacy, in particular with Microsoft Excel and Word
• Demonstrated verbal and written communication skills to facilitate effective and efficient customer service.
• Demonstrated ability to work autonomously, yet successfully work as part of an integrated team.
• Demonstrated ability to work effectively to a time management plan to achieve work goals and meet deadlines.
• Queensland ‘C’ Class driver’s licence or above that is current and maintained.

Desirable Requirements:

• Knowledge of relevant legislation including the Local Government Act 2009 and Local Government Regulation 2012.

Position Description
For a full position description containing essential and desirable criteria, please
Who to Contact
For information regarding the requirements of this role, please contact Michelle James, Coordinator Revenue Services on extension 07 5481 0617 or email
For assistance lodging your application using Council's online system, please contact Sue Rossi, Officer Recruitment on extension 07 5481 0971 or email
The Selection Process for this Position
Candidates successful in the first round of shortlisting for this role will be required to undergo stringent skills, psychological and behavioural testing using the SAFESELECT process. This process is used by Council to further shortlist candidates for interview.
The successful candidates may also require various other checks such as, qualifications, reference, medical and Police Criminal History check.
What we offer?

• Nine-day fortnight
• Access to employee health and well-being programs
• Fitness Passport: work out at over 25 local gyms for you and your family at a subsidised rate.
• Access to professional development and employee education assistance
• Long service leave after seven years
• Generous superannuation scheme of up to 13 per cent
• Access to salary sacrificing.
• Employee assistance program offering free confidential counselling services for employees and their families.

Our Values

• Accountability
• Communication
• Customer Service Focused
• Integrity
• Teamwork and Collaboration

For a full explanation of our values please click You will be assessed on your understanding of these values and how you have applied values such as these in your previous employment.
How to apply
Keen to apply? Simply follow the instructions below:
1) Download and review the position description above
2) Complete the information below, as requested (please use an individualised email address as using another person's may affect your application, if you do not have one please follow this link to create a )
3) Click 'APPLY'
4) Attach your resume, covering letter and a single document containing copies of your qualifications, licences or tickets as applicable.
5) Click 'NEXT' and 'CONFIRM'
Please note before continuing: It is advisable that you prepare your responses in a separate word or text document, saving your work as you go and that you then copy and paste this prepared information in the form before completing the application process. Please keep your responses to a maximum 300 words for each question.
Applications close on Sunday 7th January 2024 at 11.00pm AEST. No late applications will be accepted. Only applications received via Council's online application system will be considered.
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