About the TeamThe Current Learners Team is one of the three pillars of LLE, alongside the Future Learners Team and LLE Operations. The Lifetime Learner Experience Unit enables a holistic approach to learner attraction, on-boarding, management, and lifelong learning journey engagement.
Detailed DescriptionAbout the RoleThe Officer,
Study Plan Management (previously known as Officer, Progressions Results & Conferral) manages several competing priorities while monitoring and ensuring operational and customer service standards are met. This role will support stakeholders and customers solving problems supported by policy and procedures. It is a busy, fast paced team and requires someone who is able to juggle a high workload, competing priorities and all while ensuring attention to detail and accuracy.The Officer will be assigned to the following SPM team:
- SPM Curriculum Management
The role in the Curriculum Management team will be focused on supporting the delivery of strategic, client-centric solutions and services; collaborating with colleagues in LLE to deliver seamless, consistent, high-quality, services to students; and incorporating and implementing student-related administrative service enhancements and support process improvements related to curriculum changes.The role will also provide assistance to the following SPM teams as required:
- SPM Recognition of Prior Learning:
- SPM Course Completion and Transitions:
The role in the Recognition of Prior Learning team will be focused on assessing, referring, and processing applications for Recognition of Prior Learning.The role in the Course Completion and Transitions team will be focused on completion checking,
Study Plan expansions and assisting with complex
Study Plan Management activities.With examples, please outline in a separate document how you meet the following four (4) key selection criteria points below:1. Demonstrates reliability and dependability in meeting deadlines and fulfilling obligations with accuracy.2. Displays strong communication skills with the ability to convey complex information clearly and concisely across diverse stakeholders, including students, academic staff, and support personnel.3. Proven track record of working effectively within a team environment, supporting colleagues, and contributing to team goals.4. Ability to adapt to changing priorities and environments, remaining flexible and resilient in the face of challenges.
Remuneration/Salary
Remuneration & BenefitsBase Salary Range: $80,044 to $91,570 pa (HEW 5)This role attracts 17% superannuation (pension) in addition to the base salary.UTS staff also benefit from a wide range of include flexible work practices, child care centres, generous parental leave and salary packaging opportunities.This position is full-time, and appointment will be made on a fixed term until June 2025.
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