Operations Analyst

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity , together with our brand promise, to be here for good are achieved by how we each live our valued behaviours . When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
The Role Responsibilities

• Structured Products (ELNs, DRACs, FCNs, QUANTOs, Accumulators, Decumulators)
• Coordinate with issuers, prepare fixing results and broadcast to front line. Provide updated strike prices for underlying shares due to corporate actions.

Equities

• Broadcast and process Voluntary Corporate Actions Events to Clients.
• Receive, monitor and consolidate clients' responses for Voluntary CA events within prescribed deadlines. Provide consolidated clients' responses to custodian within deadline provided. Liaise closely with Call Centre on instruction taking for clients.

Structured Notes and Deposits

• Analyse term sheets to create appendices to complement coupon payments, maturities, call backs. Broadcast to RMs upon receipt of confirmations from Counterparties within prescribed timelines. Perform verification of coupon / redemption payout rates with issuers. Support corporate actions related to Structured Notes and Deposits.

Bonds

• Broadcast and process Voluntary Corporate Actions Events to RMs and Clients.
• Receive, monitor and consolidate clients' responses for Voluntary CA events within prescribed deadlines. Provide consolidated clients' responses to custodian within deadline provided.

Unit Trusts

• Preparation of cover letters for client mailing for corporate announcements eg. change in trustee, fund merger, EGMs, fund termination. Broadcast announcements to RMs, business and uploading of information in Knowledge One. Receive, monitor and consolidate clients' instructions within prescribed deadlines eg. Proxies for EGMs/ AGMs. Provide consolidated clients' responses to Fund Houses within deadline provided.

Corporate Actions service support

• Provide support as point of contact for Corporate Actions related queries / complaints.
• Investigation of corporate actions related issues.
• Coordinate/liaise with Custodians, Operations Hub (GSSC KL), Product Managers, Call Centre, Issuers and various stakeholders on Corporate Actions related activities.

Our Ideal Candidate

• 1+ years working experience in securities within banking industry.
• Knowledge of the operations and rules of the local securities industry like settlements, etc.
• Analytical and procedural systems skills regarding procedural changes required to adapt to the dynamic market conditions.
• Strong Stakeholder management experience
• Ability to handle a variety of fast changing situations in terms of work pressure and clients' requirement.

Role Specific Technical Competencies

• Experience in various securities knowledge
• Experience in securities processing functions
• Microsoft Office

Visit our careers website www.sc.com/careers