Operations And Administration Coordinator

The Operations and Administration Coordinator is an administrative support role at Bowls Australia (BA), which provides leadership to a network of 8 State & Territory Associations, over 1800 affiliated Bowls Clubs and their 450,000+ annual participants. 

This position is a part-time role, ideally Monday to Thursday (22 - 26 hours per week) based onsite at our Thornbury offices. Specific regular working hours will be agreed with the preferred candidate.

Key responsibilities include:

BA Executive/Board support

• Provide administrative support to the BA senior leadership team.
• Coordinating travel and logistics for BA senior leadership team, Board and other stakeholders, including State & Territory Association CEOs and Presidents.

Office operations/administration improvement

• Assessing and make recommendations to the General Manager – Business Operations on initiatives to make the BA office more efficient.
• Acting as BA’s liaison with landlord Darebin City Council (DCC) and actively contribute to Darebin International Sport Centre Operations Committee meetings.
• Ensuring WHS compliance for the organisation with respect to activities in the BA tenancy at the Darebin International Sports Centre.

Team coordination

•  Coordinate organisation wide activities across a decentralised team of 40 staff, including an annual staff conference, online staff meetings and staff functions
• Support the onboarding of new staff.

Reception and Customer Service

• Meeting and greeting visitors in a low foot traffic office environment.
• Answering incoming calls.
• Responding to public email queries, including queries related to e-store purchases
• Collect mail on a weekly basis from post office

Bowls specific administration

• Coordinating the distribution of accreditations for the National Coaching and Officiating database.
• Liaising with BA Event’s and Competitions Manager, Administration Assistant and other relevant stakeholders to process new Event Ranking requests.

People management

• With the support of the General Manager – Business Operations, manage the day-to-day work of the casual Administration Assistant (1-day-per-week) and act as the liaison for the Honorary Historian.

To be successful in this role you must meet the following criteria:

• Exceptional organisation and time management skills.
• An enthusiastic, proactive and pragmatic mindset.
• Exceptional customer service skills.
• Ability to listen and source information to address customer enquiries.
• Ability to work effectively with limited supervision.
• Ability to cope with multiple tasks.
• Digitally literate with experience across Microsoft365 suite and database/CRM.
• Excellent attention to detail.
• Diploma in administration, business or similar would be advantageous.

At Bowls Australia, we value diversity and welcome applications from candidates of all backgrounds. Applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals.

Bowls Australia (BA) is committed to protecting children and young people from harm. BA requires all applicants who are to work with children and young people to undergo an extensive screening process prior to appointment, a process that may include, but is not limited to, comprehensive reference checks, an identity check, a ‘working with children’ or equivalent check and/or a ‘national criminal history record’ check.

Applications close Sunday 21 April 2024.

For further information please contact Tim McGrath, General Manager - Business Operations, via ********@bowls.com.au or 0412 469 ***.

Applications close Sunday 21 April 2024. Apply via https://external-jobboard.myrecruitmentplus.com/job-details/query/9264295/