Operations Coordinator

Job Description:IntroductionIndulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
OverviewGallagher is a global leader in Insurance broking, risk management and consulting, with over 39,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded, for the 13th consecutive year, the 2023 World’s Most Ethical Companies by Ethisphere Institute (2023) as well as being one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.Based in our Melbourne office and reporting to the Branch Operations Manager, the purpose of this role is to support a wide variety of operational and administrative tasks to ensure we have a smooth-running office and that our brokers and broker support teams maintain an efficient and productive office environment.This is a very hand on role with a good level of responsibility. Tasks include, but not limited to; supporting the Branch Operations Manager in ensuring we deliver on our operational goals such as debtor and credit management, client and insurer service levels and staff training requirements as well as championing OH&S and business interruption protocols, coordinating with vendors, employees and management on various projects/events, making travel arrangements and when required supporting our front of house and telephony team.Additionally, this role will be the induction coordinator, working with branch leaders to ensure we offer an exemplary first impression to new colleagues as well as also being our first point of contact for facility and equipment issues to ensure quick and satisfactory remediation.This is a great opportunity and to be considered, we are seeking a min of 2 years’ experience in a similar role, ideally with exposure to the Insurance or Financial Services industry plus:

• Strong computer literacy and an aptitude to learn new systems
• Driven and professional disposition with a willingness to contribute to a team environment
• Outstanding customer service and communication
• Excellent attention to detail, ability to prioritise multiple deadlines and work across different teams
• Previous experience in an operations role

Gallagher Benefits – we offer great benefits and career development opportunities including tuition assistance; career development and training to build a personalised career pathway; wellbeing offerings; employee assistance program; additional weeks’ Lifestyle leave; Gallagher Rewards for discounts at 350+ major retailers; Employee Stock Purchase Plan to invest in the company's growth potential; paid Volunteering days; and salary scarified superannuation options.Apply now via our careers website, https://www.ajg.com/au/about-us/careers/ or for further information, please contact our Talent Acquisition team atAny offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or by an external third party provider.Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. We are committed to providing a working environment that embraces and values diversity, equity and inclusion.