Operations Engineer

• Permanent Full Time, 38hr week
• Competitive salary + 11% super + salary sacrificing options
• Location: Fortitude Valley with hybrid and flexible working arrangements

There’s No Us Without U. Care with Us, for Today and Tomorrow

There's no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. It's why our people are so passionate about what they do and how they do it. And it's why we need people like YOU. Come shape our future with us and make a real and lasting impact across our teams.

YOUR OPPORTUNITY

We have an exciting opportunity for an experiencedOperations Engineerto join our Preventions team, based in our office at Fortitude Valley, Brisbane.

The Preventions team is part of the Operations and Maintenance Planning group. The Operations and Maintenance Planning Group is accountable for the performance and optimisation of Urban Utilities Water and Wastewater Networks to ensure the highest level of customer satisfaction is delivered to over 600,000 properties and 1.3 million of customers within Urban Utilities service regions.

The Preventions team is accountable for reducing service risk and preventing service failures by:

• Developing automated data surveillance tools and business processes
• Delivering the Preventions Process to identify network process deviations and plan corrective actions

The Preventions Process uses data surveillance to identify when a network process variable deviates from an optimised state and takes actions to correct the deviation, thereby avoiding system failures, water quality issues and unnecessary customer impacts. This is to ensure the safety of our staff and our customers, protect public health, deliver an exceptional customer experience, minimise operational costs and comply with our regulatory obligations.

Reporting to the Preventions team leader, our Operations Engineers provide technical engineering services to prevent service risk and performance loss by:

• Developing automated process surveillance tools and completing the Preventions Process
• Continually improving team knowledge, processes and surveillance tools
• Expanding the team’s technical knowledge, including coaching and training technical officers and level 1 engineers
• Solving technical problems and engineering issues across Operations and Maintenance Planning group

Service Delivery - Engineer Operations & Maintenance Planning Level 1 - 2824.1 - 20231211.pdf

ABOUT YOU

• Bachelor of Engineering from a recognised institution
• Proven experience in the field of Water and waste water
• Proven technical experience in operational, maintenance and/or reliability engineering.
• Proven experience in providing technical support and experience that contributes to effective operational and asset management outcomes.
• Proven experience in developing, managing and maintaining effective strategic stakeholder relationships with internal and external stakeholders.
• Experience or qualifications in data science, operational automation of the business process and within OT systems would be highly regarded
• Demonstrated experience in lean six sigma would be highly regarded.

At Urban Utilities, we celebrate diversity. We genuinely believe that bringing together diversity of thoughts, perspectives and expressions is key and crucial to our success as a business. You might find you meet some, but not all, of the job requirements for this role. We’d still encourage you to apply as we we’re looking for the right human being for this role - it’s about so much more than ticking all the boxes!

WHY URBAN UTILITIES?

At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.

At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.

Our HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region.

We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you’ll access an increasingly diverse range of benefits and initiatives that’ll help you bring the best you. Speaking of which, here’s just a sample of the benefits we offer our team:

• Generous Salary Packaging options, including novated leases
• Corporate discounts across Health insurance, technology and more
• 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family
• Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!
• Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180

Visit our website to learn more about us at www.urbanutilities.com.au

HOW TO APPLY

Click on the ‘Apply” link below to complete your application.

Please note: applicants will be required to undergo a Pre-employment medical & National Police History Check as part of the recruitment process for this role.

For further information please contact our Talent team at *******@urbanutilities.com.au