AddressJoin Our Team at Moxy Sydney Airport
Are you a dynamic, results-oriented Hotel Operations Leader with a passion for driving guest experiences? Moxy Sydney Airport is seeking a talented individual to join our team as Operations Manager, executing all aspects of the hotel operations including, Front Office, Food and Beverage, Safety & Security & Housekeeping. As a vibrant and trendy hotel brand, Moxy Sydney Airport prides itself on offering a unique and energetic experience to our guests.
About Us:
Moxy Hotels is Marriott International's bold experiential hotel brand, redefining the traditional hotel experience with playful design, vibrant social spaces, and modern amenities. Located just moments from Sydney Airport, our hotel is the perfect blend of convenience and style, catering to travelers seeking a fresh and lively atmosphere.
About the Role:
Leads the successful execution of all front of house operations at Moxy. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.
Key Responsibilities:
- Assist in overseeing all aspects of hotel operations, including front office, housekeeping, and food and beverage departments.
- Ensure that all guest requests and concerns are addressed promptly and effectively.
- Manage and train hotel crew to deliver exceptional customer service.
- Assist with budgeting and financial management, including monitoring expenses and revenue.
- Coordinate with various departments to ensure efficient operations and seamless guest experiences.
- Conduct regular inspections of guest rooms, public areas, and facilities to ensure cleanliness and maintenance standards are met.
- Create and nurture a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Qualifications:
- Proven experience in operational managerial roles within the hospitality industry, preferably in a similar upscale or lifestyle hotel environment.
- Strong business acumen with a track record of driving operational targets.
- Excellent communication and negotiation skills, with the ability to build rapport and influence key stakeholders.
- Strategic thinker with a creative approach to problem-solving and a passion for innovation.
- Bachelor's degree in Business, Hospitality Management, or related field preferred.
- Working rights in Australia
Why Join Moxy Sydney Airport?
At Moxy Sydney Airport, we offer more than just a job – we provide an opportunity to be part of a dynamic team in a fun and fast-paced environment. Join us and help shape the future of hospitality with your passion, creativity, and dedication to excellence.
How to Apply
If you're ready to take your career to new heights with Moxy Sydney Airport, please submit your resume and cover letter detailing your relevant experience and why you're the perfect fit for this role. We can't wait to hear from you!
