Operations Manager, In-Home Healthcare Support (W/ Relocation Assistance!)

• Attractive remuneration package of $130,000 to $140,000 + superannuation and salary sacrifice options available
• Relocation assistance on offer to help you move to Gunnedah or Tamworth
• Ongoing training & development opportunities and flexible work arrangements available

Gunnedah Shire Council is an integral part of the Gunnedah community - a vibrant, warm, and friendly town surrounded by the expansive Liverpool Plains and framed by the Nandewar Ranges. At Gunnedah Shire Council we are committed to providing a friendly and helpful service to all stakeholders. We are dedicated to Gunnedah being a liveable and accessible community for all ages and demographics. Additionally, as a Council, we are proud to promote economic and business development in the region.

Aligned with this commitment, GoCo stands as a key initiative of Gunnedah Shire Council, with a focus on enriching lives through community care. With over 30 years of experience, GoCo is dedicated to supporting individuals, particularly those living in rural and remote areas of New England and North Western NSW. Our specialised approach to care ensures that each person receives personalised support, fostering their ability to live independently and thrive in their own homes and communities. This emphasis on personalised, local care is a reflection of our overarching commitment to improving the health and well-being of every member of our community.

To learn more about us, please visit: https://gunnedah.nsw.gov.au/

Join us as the GoCo Operations Manager - In-Home Healthcare Supportat Gunnedah Shire Council, a pivotal role in enhancing our vibrant community's quality of life. Based in either Gunnedah or Tamworth, this opportunity is ideal for someone eager to make a meaningful impact in community care, valuing collaboration in a council that deeply cares for its constituents and employees.

You will be essential in leading the delivery of high-quality care to our clients, adhering to relevant legislation and best practices. Under the guidance of the GoCo Executive Manager, your leadership will play a crucial role in enhancing the effectiveness and efficiency of our services.

Key responsibilities include:

• Leading GoCo's service delivery operations to ensure excellence in community care
• Participating in Clinical Governance meetings and overseeing clinical care services
• Managing operational budgets and compliance with funding and legislative requirements
• Providing regular supervision and performance appraisals for direct reports, fostering their professional development
• Actively participating in strategic planning, senior staff meetings, including Risk and CQI meetings
• Ensuring effective communication and collaboration with internal and external stakeholders for service delivery excellence

For a full list of responsibilities, click here to view the Position Description for this role.

To be considered, you should possess a bachelor's degree in any related field. A solid background and extensive experience in operations, management, or similar roles (e.g., business operations, retail management, consumer/client services, etc.) may be considered for this role.

Key requirements for this position include:

• Demonstrated experience in continuous quality improvement
• Proficiency in Microsoft Office applications
• Highly developed interpersonal and communication skills, both written and verbal
• Commitment to adhering to Council's policies and Code of Conduct
• Valid Driver’s Licence
• Successful completion of a Police Record check

Desirable qualifications and experience:

• Knowledge of Aged Care legislation and an understanding of the service delivery challenges in this sector
• Previous experience in Local Government settings
• Additional Leadership or Management qualifications

In addition to a competitive remuneration package of $130,000 to $140,000 (commensurate with skills and experience) + superannuation, you will receive a host of additional generous benefits, including:

• Relocation assistance to help you move to Gunnedah or Tamworth
• Salary-sacrificing opportunities to maximise your take-home pay
• Ongoing training & development opportunities (including study support)
• Rostered day off every 3 weeks
• Flexible working arrangements by negotiation (e.g., 4-day work week, WFH/hybrid options, etc.)
• Family-friendly work environment

If you have the skills, experience, and heart for this role, we would love to hear from you. Apply Now to become the driving force behind our GoCo Operations team!