Operations Manager - Vic (Towage Operations)

About Us As a leading global towage provider, Svitzer provides a crucial link in the Australian and Papua New Guinean supply chain. When you join us at Svitzer, you'll be part of a team of professional and dedicated people who work together every day to provide our customers with safe, reliable, and efficient marine services in ports and terminals across Australia and Papua New Guinea. At Svitzer, safety comes first. An important job, a powerful purpose Do you have a passion for people and a strong operations background? Are you looking for an exciting opportunity to provide creative and insightful operations solutions to support ever changing customer and stakeholder needs?We currently have an opportunity for an Operations Manager to join our team in Port Melbourne, Victoria, where you will provide leadership and operations support to our complex Victorian operation across multiple sites in Port Melbourne, Westernport and Geelong. You will be a key member of the Victorian and East Coast Towage Operations teams, working with highly skilled, experienced and passionate professionals. You will join a company committed to building best practice in our industry, and a team that is proud of what we have delivered historically and our vision for the future. And we are not sitting still. Bring your fresh perspectives and expertise to a team that truly values them. What You Can Look Forward To Our office is located on the water at the beautiful Port of Melbourne. Free parking is provided, and we offer genuine flexibility and balance - talk to us about what works for you! What You Will Do Your key responsibilities in this position will include:Build strong relationships and trust with our crew, improving culture and engagement.Lead the people processes for crew including recruitment, payroll, performance and growth, onboarding, offboarding, training and development, workers compensation and industrial relations matters.Manage and roster crews in accordance with the enterprise agreement and port operating procedures, and in liaison with the 24/7 East Coast Operations Centre.Support the Technical Superintendent in ensuring the vessel fleet is maintained, operationally fit for purpose and appropriate procedures, standards, and certifications are in place.Ensure all accidents and incidents are reported, investigated and closed out in a timely manner.Ensure vessels are audited and surveyed in compliance with company and statutory requirements.Build and maintain strong and effective relationships with customers and stakeholders.Liaise with the port authority and other relevant regional statutory bodies.Contribute to budgets, forecasts and the ongoing review and optimisation of operational costs.What You Will Need To Succeed To be successful in this position, you will be able to demonstrate:Excellent people skills and the ability to develop and foster strong and positive relationships with all internal and external stakeholders.Ability to work autonomously, demonstrating a strong degree of resilience, initiative, and confidence to make at times difficult decisions and facilitate difficult conversations.Outstanding written and verbal communication skills, including the ability to influence change and successfully negotiate agreed outcomes.Desire and ability to achieve objectives and deliver results with a long-term and strategic focus.Experience in a similar operational leadership position within the maritime, oil and gas, or resources industries.Tertiary qualifications in management or a business-related discipline or maritime certifications will be highly regarded.If you share our excitement for the journey ahead and would like to work with leaders in the industry, we can't wait to hear from you! To apply, click on the Apply button to be redirected to the job vacancy on the Careers at Svitzer website. Building a Diverse WorkplaceIn Svitzer we value the diversity of our talent and will always strive to recruit the best person for the job - we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.Don't meet every single requirement? Studies have shown that members from some under-represented groups are less likely to apply for jobs if they don't meet every single qualification. At Svitzer we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles, and we are excited about hearing from you! How to ApplyTo apply for this role, please click on the 'Apply Now' button and create a Candidate Home to manage your applications.