AddressWe are the leading provider of worldwide smart end-to-end supply chain logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. We deliver these services through an interconnected global network of 181 business units in 64 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work. Our dedicated, diverse and professional team of more than 56,000 employees from 140 nationalities are committed to delivering unrivalled value to our customers and partners. We do this by focusing on mutually beneficial relationships – with governments, shippers, traders, and other stakeholders along the global supply chain – relationships built on a foundation of mutual trust and enduring partnership. We think ahead, anticipate change and deploy industry-leading digital technology to further broaden our vision to disrupt world trade and create the smartest, most efficient and innovative solutions, while ensuring a positive and sustainable impact on economies, societies and our planet. About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 106,500 employees from 158 nationalities, spanning 73 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
About the Role
Reporting to the Operations Manager you will be responsible for the daily execution of the terminal operations in a safe, productive and cost-effective manner. You will be focussed on exceeding our customer and business expectations, whilst leading and developing your team of supervisors to excel.
You will collaborate the workload with the other Operations Superintendent. You will work on a 4 on / 4 off, 12 hour dayshift roster across the 7 days.
Key Accountabilities
This role will have a visible presence in the business. Your leadership will drive results with your team as it works towards meeting the business’s objectives. Amongst other duties, you will be responsible to:
- Provide leadership to the Operations Supervisors including providing direction and coaching on their daily operational responsibilities to meet our customers’ expectations.
- Performance manageme all direct reports including identifying performance gaps and opportunities for improvement.
- Lead by example in the execution of safe work practices and ensure full compliance with WHS&E statutory requirements.
- Identify and implement continuous improvement initiatives for the operational environment to improve terminal results.
- Ensure compliance of all relevant policies, procedures and processes.
- Identify opportunities for growth and improvement to meet budgets and targets for the terminal and operations.
- Ensure effective deployment of the team to meet operational deliverables and achieve greater productivity.
- Work in partnership with the National Planning Centre and Customer Care Team to achieve or exceed customer satisfaction targets.
Experience, Skills and Qualifications
You will be a senior logistics professional with substantial experience in terminal operations within transport, maritime or stevedoring industries. You have strong leadership and management experience within the container or bulk ports sector or similar industry. In addition, you will require:
- Substantial experience in leading/managing a team of shift workers.
- Industrial relations management experience in unionised environments.
- Knowledge of policies and procedures relating to the receipt and delivery of cargo.
- Knowledge of terminal yard, vessel operations and capabilities of cargo handling equipment.
- Detailed understanding of legal obligations, commercial and contractual issues relating to stevedoring operations.
- High level of computer literacy, competent in the use of terminal, vessel and yard planning and control systems.
- Tertiary qualifications within business, engineering, logistics or other relevant fields or equivalent operational experience.
You must have the ability to:
- Motivate, develop and lead a team to positively contribute to business goals and objectives.
- Manage conflict including people management matters in a resilient and emotionally intelligent matter.
- Improve the efficiency and effectiveness of business systems, services, outcomes and in generating creative solutions for business problems and work practices.
- Communicate and negotiate effectively with a broad variety of stakeholders.
