AddressHelp us deliver like never before
At StarTrack, we’re focused on our people, on teamwork and on helping you to get the job done. And as Australia’s largest freight and logistics provider we know a thing or two about delivery.
About the opportunity
This role sees the defense and retention of revenues by providing strategic operational and problem-solving leadership. You will ensure adherence to state compliance requirements and operational standards. Lead the establishment and implementation of comprehensive compliance and safety programs for a variety of business needs. Analyse compliance, safety, and performance reports to track, audit, and enhance operational efficiency, aligning with enterprise KPIs. Apply lean principles to proactively address negative operational trends and collaborate with key stakeholders to foster continuous improvement. Drive transformative safety and compliance initiatives to elevate service performance within the Startrack Express network.
What you’ll deliver with us
You'll make significant contributions and forge a rewarding career in a robust yet empowering environment. This role requires regular travel to our various hubs in NSW/ACT, to oversee the development and execution of compliance and safety initiatives, including COR, health and safety, injury management, and training.
You’ll also
- Ensure accurate processes, minimum standards, and effective reporting for the business, whilst driving compliance within state operations to meet enterprise KPIs
- Conduct internal state audits, develop action plans, and implement compliance and safety programs for positive operational change
- Audit safety events to achieve enterprise safety KPIs and provide necessary training and support
- Manage pallet processes to minimize financial losses with external suppliers
- Execute programs & strategies within approved budgets
- Support network in achieving operational and financial performance through continuous improvements
- Embrace our ‘One Team’ principle to foster a culture that aligns with prioritising customers, enterprise, safety, and wellbeing
- Build and maintain relationships with stakeholders across levels and functions, contributing to business improvements
- Set team expectations, recognize contributions, and support career development
- Develop operational rhythms to achieve objectives and promptly address workplace changes and conflicts through collaborative consultation.
About you
As a dedicated leader, you guide teams with an analytical approach towards operational success, emphasizing compliance and efficiency. Your strategic thinking and attention to detail drive steady growth and meaningful change. By leveraging technology and fostering teamwork, you navigate challenges to deliver consistent results in line with business objectives.
You’ll also have
- Comprehensive understanding of Chain of Responsibility (CoR) regulations and their impact on Australian operational requirements
- Excellent verbal & written communication skills, adept at relationship management and report writing
- Experience in operational roles and knowledge of LEAN principles
- Proficiency in interpreting complex data sets and familiarity with Service Level Agreement (SLA) frameworks and audit/compliance programs
- Background in business process engineering is advantageous
- Collaborative approach, effectively engaging with stakeholders at all levels and coordinating their timelines for key projects
- Proven capability in leading change, emphasizing safety, accountability, and customer focus
- Understanding of Industrial Relations (IR) and Operations Health and Safety (OH&S) legislation
- Your own vehicle and the ability to travel as per requirements
How we’ll deliver for you
- Flexible working arrangements to suit you and the business needs
- Strong Career development
- Genuinely influence our organisational culture
- Ensure we deliver on our values of Trust, Inclusivity, Empowerment and Safety every day, our TIES that bind us together and promote a culture to be proud of
We’re delivering together
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on ***************@auspost.com.au
