AddressAre you an exceptionally organized individual with a passion for making a difference in people's lives?
Home Caring is a leading aged care and disability service provider and we are seeking a Operations Support Specialist to join our team. This role goes beyond the typical administrative position - it's about making meaningful connections, ensuring smooth operations, and being a vital part of our mission to provide outstanding care to our clients.
Key responsibilities:
- Serve as the primary point of contact for all administrative tasks, providing comprehensive support to the management team.
- Manage the flow of information, including overseeing the main email inbox and ensuring prompt and accurate distribution of correspondence.
- Efficiently handle incoming calls, offering friendly and professional assistance and directing inquiries to the appropriate personnel.
- Liaise with clients and support staff to address minor issues, demonstrating exceptional problem-solving skills and escalating complex situations to managers as needed.
Requirements:
- Prior experience in human service administration role is essential.
- Exceptional time management skills, thriving in a fast-paced environment where operational efficiency is paramount.
- Ability to establish and nurture respectful relationships with clients and support workers, fostering a positive and supportive environment.
- Outstanding problem-solving abilities and efficiency in task management, ensuring seamless operations and effective resolution of issues.
- Strong attention to detail and a high level of proficiency in written and verbal communication skills.
- Expertise in Microsoft Suite and rostering experience are highly desirable, enabling efficient coordination and management of operational tasks.
Why join Home Caring?
- Be part of a dynamic and supportive team dedicated to improving the lives of others.
- Opportunities for growth and professional development within a rapidly expanding organization.
- Competitive salary and benefits package.
- Make a meaningful impact in the lives of our clients and their families every day.
As an organisation, we are committed to protecting children, young people and vulnerable adults. All staff are required to work within our code of conduct and undergo relevant pre-employment checks.
If you're a highly organized individual with excellent communication skills and a passion for making a difference, we want to hear from you! Apply now to become our Operations Support Specialist and be a crucial part of the Home Caring family. Please submit your resume and a cover letter detailing your relevant experience on seek. Any questions please email *************@homecaring.com.au
Don’t delay as we are actively recruiting, and the position may be filled prior to the closing date.
