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Form of workAn exciting opportunity has become available at Place Bulimba for an Operations Team Leader to join a small, market leading team. As the Operations Team Leader, you will play a crucial part in ensuring workflow is managed effectively and provide oversight to the day-to-day operations of the team.
We are looking for an innovative candidate who looks to find new ways to streamline processes and implement strategies for the betterment of team productivity. You will have previous experience managing a team, and extensive experience in administration to enable you to keep up with the fast-paced nature of Real Estate. An understanding of the real estate industry is highly desirable.
As the Operations Team Leader, you will be:
- Managing and leading the day-to-day operations of the team, including training, resourcing, team planning and general administrative execution;
- Acting as an escalation point, and assisting the Lead Agent with diplomatic decision making;
- Preparing documentation to support the listing process, including presentations, reports and contracts;
- Database management, managing reports and feedback reporting;
- Developing exceptional relationships and collaborate networks within relevant stakeholders internally and externally;
- Managing the client service feedback processes with appropriate escalation.
- 3+ years in the real estate industry (desirable) with experience working in a fast paced team;
- A personable approach with a can-do attitude towards solving problems;
- Excellent time management skills, attention to detail and delegation skills;
- Taking initiative and aptitude for problem solving;
- The ability to be adaptable to change with a forward-thinking mentality;
- A passion for personal development, and the desire to make a difference to your team and clients.
Why Place?
Place Estate Agents is an award-winning agency built on energy, passion, local knowledge and professionalism. Our business is cutting edge and we are constantly looking to challenge tradition to provide our clients with the best service, advice and products available. We employ over 400 people across multiple offices in south-east Queensland who are recognised in their local communities for their professionalism, expertise, and ability to service clients in an ever-changing market.
We believe that our people are our number one asset so there is no lack of training, both internal and external. Our employees are the driving force within our business, so much so that we provide support with:
- Competitive salary + incentives based on the success of the team;
- Internal and external training to empower you with knowledge;
- Staff recognition and rewards programs within a healthy work culture; and
- A fun, supportive and energetic office culture
