Operations Team Member - Springvale

About Us

JB Hi-Fi Group is one of Australasia’s largest and most trusted retailer groups. Specialising in consumer electronics, home entertainment, small appliances, and white goods. JB Hi-Fi’s Purpose is to ‘Help People with Better ways to Live, Learn, Work and Play’. We want to – own the tech and entertainment space, grow our customer base and support our people to be the best and deliver the highest quality service! This is at the heart of our business, and we want you to be a part of it!

Why join JB Hi-Fi?

• We have a supportive and inclusive team that embraces individuality and diversity
• We are one of Australia’s most iconic and trusted brands, with a rich history in the consumer retail industry
• You will have exposure to ongoing training & development opportunities from day one
• We offer fantastic long-term career opportunities across the broader JB Hi-Fi/The Good Guys Group
• Did you know the JB team support vulnerable communities by making donations to our Helping Hands workplace giving program. Every dollar our team donates, JB matches and together we have donated more than $35m to our charity partners to make a meaningful difference to the social and environmental issues that our people are passionate about
• We offer generous Team Member discounts across a range of products as well as a leading commission structure for sales positions
• We offer flexibility, 12 weeks’ paid parental leave, novated leasing, Employee Assistance Program and more

About the role

As an Operations Team Member, you will have the opportunity to deliver efficient back of house activities, ensuring the right stock is received and delivered to the right place at the right time, including:

• Complying with operations process controls and safety requirements, with particular emphasis on safe product handling, use of equipment and machinery and incident reporting
• Working collaboratively as part of a team and deliver a positive experience for both instore and online customers
• Contribute to optimal BOH space management, organisation, stock flow and product storage in the back of house
• Manage order fulfilment (delivery & click and collect) in line with procedures, including product pick and pack & dispatch, order fulfilment enquiries

About you

• You are a vibrant and driven professional who thrives in a fast-paced environment and relish the opportunity to be at the forefront of all the new tech products!
• Positive can-do attitude
• Results driven with a strong focus on delivering the best customer outcomes
• Strong multi-tasking skills, coupled with ability to execute on processes and procedures will see your success in this role

JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!