Oracle ERP Specialist - HCM

About Us

WA Primary Health Alliance is part of the Australian Government's national Primary Health Network (PHN) program which aims to strengthen, improve, and connect the primary care system. As the operator of Western Australia's three PHNs, our state-wide structure and strong partnerships allow us to deliver better health, together.

At the heart of our Vision and Mission is an ongoing commitment to working closely with GPs, health professionals, service providers, hospitals, government and the community to strengthen primary care state-wide.

We are united in working towards a more connected and collaborative primary health care system to improve health equity and health outcomes for all Western Australians, particularly those at risk of poor health.

We are guided by our Strategic Plan 2023 - 2026. To find out more about us and what we do, please go to our website: https://www.wapha.org.au/about-us/

We are committed to creating a safe and inclusive culture for all our staff, health providers, partners, and community members. The contribution and participation of people with diverse bodies, identities and experiences is crucial to the work we do and allows us to shape a health system that is fit for the future.

WA Primary Health Alliance acknowledges, and pays respect to, the Traditional Owners and Elders of this country. We recognise their diversity and the significant importance of their cultural heritage, values, beliefs, and self-determination in contributing to the positive health and wellbeing of the whole community. We also acknowledge and welcome all members of the lesbian, gay, bisexual, trans/transgender, intersex, queer, asexual, aromantic and other rainbow (LGBTIQA+) communities and celebrate the extraordinary diversity of people's bodies, identities, relationships, and experiences.

We encourage applications from every background and ability, including but not limited to, Aboriginal and Torres Strait Islander people, LGBTIQA+ people, people from multicultural backgrounds and people with disability.

The role

The Oracle ERP Specialist - HCM holds a critical position within the WAPHA's Digital Services team, tasked with ensuring the seamless functioning and enhancement of the Oracle Fusion Suite and Support Services. This role encompasses a diverse range of responsibilities, including providing Level 2/3 support, facilitating data maintenance, and driving continuous functional improvement in an Agile environment. Collaborating closely with the People & Culture team, the specialist assists in solution design, configuration, and documentation to support HCM functions. Furthermore, they lead efforts in managing test and production environments, maintaining interfaces with external applications such as ADP Payforce, job aggregator Broadbean, and spearheading system upgrades and enhancements. The role demands a blend of technical prowess, stakeholder management acumen, and a proactive approach to problem-solving to ensure the effective utilisation and evolution of Oracle ERP solutions within the organisation.

This role will be offered as full-time Max-term contract for 18 months and offers the flexibility to work from home and office.

Key tasks and responsibilities include but not limited to:

• Formulate solution designs based on ongoing functional enhancement requirements.
• Provide Level 2 and 3 incident management and problem resolution.
• Manage Level 4 Oracle support services and technical service delivery.
• Support Oracle Domain Leads for HCM in the People & Culture team with the development of standardized reports and dashboards.
• Initiate and manage process improvements through business modelling workshops.
• Build the ERP HCM training curriculum based on detailed learning needs analysis with the People & Culture team.
• Manage test and production environments and related interfaces.
• Maintain interfaces between Oracle and other applications like ADP Payforce and Job Aggregator Broadbean.
• Develop reports in Oracle Transactional Business Intelligence (OTBI).
• Configure user security (RBAC for screen, field, and data access).
• Lead quarterly system upgrades and related regression testing, maintenance, and enhancements.
• Conduct process familiarisation workshops to demonstrate the configuration of the cloud solution.

About you

To be considered for this role, candidates must meet the following selection criteria:

Essential experience and education

• Bachelor's degree in IT, Computer Science, or related study, or equivalent experience.
• Minimum of 5 years of working experience with complex administration of Oracle Fusion - Cloud HCM and Identity Cloud.
• Experience with ETL tools such as Oracle Data Integrator (ODI), File-based data import (FBDI) Migration, and ADF Desktop Integration (AFDI) Excel management.
• Proven ability to perform analysis, design, configuration, and test activities for Oracle Cloud ERP and HCM solutions.
• Excellent vendor and stakeholder management skills and a consultative approach.
• Experience with Oracle Database 10g, 11g, or 12c, including building SQL queries and writing PL/SQL code.
• Knowledge and experience in agile software development lifecycle and project management methodology.
• Demonstrated ability to identify, design and solve business problems.
• Excellent interpersonal and communication skills (both verbal and written).
• Ability to troubleshoot and resolve issues for both implementation projects and BAU support services.
• Good understanding of the support processes associated with the Oracle Cloud platform.

Our Benefits

• Hybrid working arrangement that combines remote work (3-4 days per week) with office presence in our modern Subiaco office (1-2 days per week).
• Commitment to employee development.
• Salary packaging - WAPHA's arrangement allows for a maximum of $15,900 for general living expenses and $2,650 for entertainment benefits per fringe benefit tax year.
• Competitive salary.
• Professional development allowance ($1k per year).
• Employee Assistance Program.
• Additional paid parental leave.
• Gifted paid day off during Christmas shut down period.
• Annual $200 health and wellbeing reimbursement scheme.
• All employees have access to LinkedIn Learning.
• Study leave options available.
• Option to purchase additional leave.
• 13 weeks long service leave after 10 years of continuous services (accessible on a pro-rata basis after 7 years).

To Apply

Please submit your application by clicking the 'Apply' button.

Your application should include your CV along with a cover letter. The cover letter should outline your interest in working for WAPHA and address the selection criteria as outlined in the job advertisement demonstrating your skills and experience relevant to the requirements of this role.

Applications close Monday 25th March 2024.

WAPHA reserves the right to commence shortlisting prior to the advertised close date.

For further information please email . Please note that applications must be submitted via the link provided - applications received by email will not be accepted.