It Support - Data Base Dynamo

Situated in the beautiful Western suburbs with Acton | Belle Property Dalkeith, this newly created role is an amazing opportunity for an IT student seeking to gain practical experience in the workplace or an experienced Data Base administrator looking to apply their skills in managing our client Data Base & learn a few IT skills along the way.

We are a boutique real estate office, and we believe that great people make a great business. We value integrity, trust and sincerity as much as we value hard work, determination and success. 

This is an exciting opportunity for a person studying Information Technology that would like to gain real world workplace experience while continuing their studies and applying their experience with client Data Base management for a team of Real Estate Sales Representatives.

Professionally presented & an excellent communicator, you will be assisting our IT Co-Ordinator to resolve & trouble shoot IT issues (in the Microsoft environment) on our Assets as they arise.  The role does not involve network management or infrastructure work – this is outsourced.  You will also be our Go-To person on our client Data Base – covering entry of new clients, updating details, removing old ones & providing specific, lead generating reports for the team.

Your key duties will include (but are not limited to):

IT Co-Ordinator Support

• New Asset set up.
• New User & Exiting User profile management.
• Trouble shooting PC performance & user issues.
• Assisting our IT Support company with access as needed to PC’s.
• Maintaining asset security & ensure updates are happening.
• Maintaining Asset register.
• Liaising with outsourced IT Support & Group manager of our Microsoft products.
• Provide guidance on using 365 to the team (we are new to it)

Data Base Management

• All facets of contact management in our Vault Data Base.
• Updating tasks and notes, generating reports as required.
• Provide feedback & identify & report issues as they arise.

To be successful in this role, you will require:

• Experienced in an office IT environment.
• Have a high degree of proficiency with Microsoft Office Suite (incl 365). 
• Experience with managing a Data Base like Vault or a similar CRM.
• Quick & accurate typing speed – min 40wpm.
• A willing & friendly attitude is a must.
• Have solid employment references we can contact post interview.
• Strong and professional communication skills - both written and verbal.

You will ideally demonstrate:

• That you can work collaboratively and be self-motivated & focused on completing tasks.
• A Corporate level of professional presentation.
• A high level of initiative, organisation, integrity and time management skills. 
• Attention to detail and a positive friendly attitude to all.

To apply, please send a covering letter with your CV telling us why you are perfect for this role.

Please respond to this advertisement through Seek.

No Recruitment Agents please.

All applications will be handled in the strictest of confidence.

ONLY SHORT-LISTED CANDIDATES WILL BE CONTACTED FOR AN INTERVIEW.