AddressThe future of transport?
Be part of it
Working for the Department of Transport (DoT) allows you to play a part in connecting the people of Western Australia. We are a progressive organisation. We are leaders in providing safe, accessible, sustainable, and efficient transport services and solutions that promote economic prosperity and enhance the lifestyles of all Western Australians.
At the Department of Transport, we foster collaboration, promote well-being, embrace adaptability, and support accountability to deliver exceptional services.
Collaboration | Wellbeing | Adaptability | Accountability
There has never been a more exciting time to join our team and be part of the future of transport!
The Opportunity
We are seeking candidates who can work well within a team and demonstrate excellent communication and interpersonal skills, to join our Perth Central Transport team as Compliance Officer’s.
This role would suit a highly organised and skilled communicator – you will engage with property owners and stakeholders on a regular basis to obtain, provide and assist with parking administration and compliance related matters. You will be dedicated to maintaining compliance and creating awareness on the relevant licensing rules and regulations of all non-residential parking provided in central Perth.
As part of a highly effective small team, you will undertake general and targeted education and compliance activities and investigations to ensure that properties are correctly licensed, licence fees paid, and parking is being used in accordance with all legislative obligations, policies, conditions, and planning approvals. You will determine appropriate action for identified non-compliance, including education, cautions, infringements, and other sanctions. Your exceptional communications skills, eye for detail, and ability to influence and promote a positive image as a representative of the Department will be key to success in this role.
Based at our centrally located office at 140 William Street, Perth you will be part of our high performing team who contribute to an accessible, safe, and secure transport system.
This is a fixed term opportunity available for 12 months, with a possibility of extension and/or permanency.
For further information about the role, we encourage you to review the attached Job Description Form (JDF) and contact Warren Apter, Manager Perth Central Parking on 6551 6641 or ************@transport.wa.gov.au.
Suitable applicants will be placed in a pool from which appointments will be made for this or similar future vacancies (fixed term or permanent) that arise within the next 24 months date of first appointment across the Department of Transport.
About you
- Communicate effectively with a range of licence holders and stakeholders to influence positive behaviour and increase awareness of compliance and legislative requirements.
- Demonstrate capacity to work independently and prioritise work to meet targets.
- Apply relevant licensing requirements when reviewing applications for new parking licenses or variations to existing licences.
- Work effectively with licence holders providing evidence, feedback, and recommendations to assist them achieve or maintain licensing compliance.
- Undertake investigations of a complex nature where there is suspected non-compliance with the Perth Parking Management Act and Regulations (1999) and Perth Parking Policy, licence conditions and parking-related planning approval conditions.
- Determine appropriate actions and/or penalties for breaches.
- Identify risks and opportunities for improvement.
- Represent the Department in legal proceedings, including appearances in court.
As part of our team, you will enjoy
- A competitive salary, and 11% employer contributed superannuation and salary sacrifice options.
- Access to flexible working arrangements including working from home or alternate work location for enhanced work life balance.
- Training to set you up for success!
- Support from your manager and team, we have a strong team culture and help each other achieve our goals.
- Bright, modern facility close to transport links with a friendly team environment.
- Work for an innovative Government agency with limitless long-term career prospects.
- Generous leave entitlements including 4 weeks’ annual leave, 3 public service holidays yearly and long service leave every 7 years.
In addition to rewarding work, we invite you to be Part of Something Real. Learn more about our commitment to you, here.
How to Apply
Apply online by clicking the ‘Apply for Job’ button (above and below) and provide the following documents in Word or PDF format only. Your application should include:
- A detailed CV that clearly outlines the skills and experience you have gained in relation to the job description; and
- A maximum of two (2) pages written application addressing the below Selection Criteria as stated on the JDF:
- (SC1) Experience in conducting compliance investigations pertaining to non-compliance of legislative and regulatory provisions.
- (SC2) Ability to interpret and apply legislation, regulation, and policy provisions.
- (SC5) Sound negotiation and interpersonal skills, with proven experience in dealing with difficult customers.
- Your application must contain the complete names and contact information of two (2) referees who can provide feedback on the applicant's capacity to meet all the Essential Work-Related Requirements. At least one of the referees should be the applicant's immediate (most recent) supervisor/manager unless there are exceptional circumstances.
Please ensure you allow sufficient time to submit your application, as late applications will not be accepted. If you have any questions regarding submitting your application or would like more information on the recruitment process, please contact our Recruitment Team on (08) 6551 6***.
The DoT may conduct further search activities or extend the closing date, if required to supplement the field of applicants.
Successful applicants will be required to provide a satisfactory National Police Clearance before commencing employment.
Our commitment to a diverse and inclusive workplace
The Department of Transport is committed to building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds.
If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process, please contact our Recruitment Team at ***********@transport.wa.gov.au or (08) 6551 6***.
