AddressAs a Parking Officer, with our Regulatory Services Team, you will play an integral role in our mission to provide safe, legal and available parking to residents and visitors of The Hills Shire. If you have a strong sense of responsibility, are positive and enjoy the variety of working independently as well as part of a team, you may be the person we are seeking.
Working with us:
We live our values of Honesty, Integrity, Loyalty, Leadership and Safety through the work that we perform for the Community. We are committed to providing a positive and supportive workplace culture where our people and customers feel respected and valued.
Some of the responsibilities of this role include:
- Investigate complaints, issue of warnings/cautions, penalty notices, for detected offences;
- Investigate, assess, determine and resolve customer service requests, enquiries and complaints in regard to parking matters in a timely customer focused and professional manner;
- Operate license plate recognition vehicle;
- Conduct regular routine parking patrols of car parks, roads and school zones, issue infringement notices;
- Enforce legislative requirements in relation to the Roads & Traffic Regulations relating to on-street parking, footpath obstruction & heavy vehicles;
- Prepare Statement of Facts and briefs of evidence in relation to compliance matters and attend Court as required.
What are we seeking in our newest team member:
- Driver License (Class C) – NSW
- Diploma/ Cert IV (Ranger) in Local Gov or similar discipline; or relevant industry experience.
- Completion of the SEINS training to issue penalty notice
- White Card - General Construction Induction (or willingness to obtain)
- Traffic Controller License (or willingness to obtain)
- First Aid - (HLTAID003) (or willingness to obtain)
- First Aid - CPR (HLTAID001) (or willingness to obtain)
Benefits of working with us:
Salary of $70.5K plus Superannuation (paid weekly) + opportunity for Performance Bonus (up to 2% annual salary) and organisational bonus (up to $2K) + Learning & Development Opportunities, Active Social Club, undercover parking and onsite cafe.
Next steps:
Please review the Position Description and submit your application on Council’s Careers Page [www.thehills.nsw.gov.au/careers] by 5pm on 16 May 2024.As applications will be processed upon receipt, early submission is encouraged.
Offers of employment will be subject to following pre-employment checks: Psychometric Testing, Reference Checks, Identity Check, Medical checks (including Drug and Alcohol Screening), Criminal History and Working with Children Check (where required).
