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Form of workThis is your opportunity to join our Food & Beverage team. As a key member of our team you will represent our friendly and professional service philosophy.
Key duties of this role include, but are not limited to the following:
- Explain the menu to guests, assisting those with special dietary needs or preferences as well as provide suitable assistance when recommending beverages
- Maximise sales opportunities by upselling items
- Ensure accuracy whilst ordering and delivering food and beverage orders
- Use POS to place orders
- Liaise with the Kitchen on special requests or delayed meals
- Clear and reset tables as well as ensuring service areas are clean and tidy
- Maintain standards of hygiene for food handling and presentation
- Promote a safe workplace by recognising hazards and promoting general WHS practices
As a successful candidate you will have:
- A friendly, customer focused attitude with the strive to provide Total Customer Satisfaction
- Initiative to ensure that interactions with our customers are positive and efficient
- Your Responsible Service of Alcohol (RSA) Certificate
- Previous customer service or hospitality experience
- Confidence in liasing with various internal and external clients
- A high standard of grooming and presentation
- The ability and flexibility to work various rostered shifts, including early mornings, late evenings and on weekends
In return for your commitment, we will provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts worldwide.
Your team and working environment:
We are “relentlessly guest obsessed” at Accor & Mercure Kooindah Waters. Everything we do, we do to help our guest feel welcome and our Ambassadors feel valued.
The award-winning Mercure Kooindah Waters Golf & Spa Resort is one of those resorts where the pulse slows the moment you arrive. Whether you’re escaping on a romantic couple’s getaway, family holiday, business conference or golf vacation, you’ll feel completely relaxed and well taken care of at our peaceful golf & spa resort on the beautiful Central Coast of NSW Australia. Brilliant sunshine, gourmet Food & wine, with boundless recreation activities create a setting where one can feel truly secluded, yet be just 90 minutes from Sydney and an hour from Newcastle.
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
