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SalaryOur Part Sales team is looking for a Parts Interpreter to join our Griffith Branch!
Reporting to the Branch Manager, this role will see you utilising your product knowledge to identify parts and determine availability of stock for some of our biggest customers in the region. As a Parts Interpreter you will work alongside our team to field enquiries, dispatch goods and perform general warehousing duties. This is an excellent opportunity for someone with parts interpretation or customer service experience to gain exposure to the industry.
*For internal purposes, this role is referred to as a Part Sales Coordinator.
Key Responsibilities
- First point of contact for all parts orders
- Inbound order call management
- Parts interpretation
- Follow up customer enquiries + regular stocktakes
- Assisting with warehousing duties such as picking, packing, and dispatching parts
- Previous experience in a high-level customer service role
- Previous exposure to CAT equipment is highly regarded, however training will be provided
- Problem solving skills and the ability to manage multiple tasks
- Intermediate computer literacy skills - MS Office and internet-based applications
- Excellent communication and interpersonal skills with the ability to effectively liaise with customers and team members
- Positive attitude and passion to deliver the best outcome for the customer every time
- Job security and serious potential for advancement
- Competitive remuneration + annual remuneration and performance reviews
- Refer a friend program - earn up to $3000 to work alongside your mates
- Fitness Passport for the whole family
- Income protection with 24/7 coverage + 12 weeks paid parental leave
- Online Learning Library to support your continued development
- Dealership network with opportunities for short term or permanent transfers
- Salary Packaging + Novated leases
- Ability to purchase additional annual leave
If you believe you have the skills and experience to succeed in this role, please submit your cover letter and resume for consideration via the link. For further information regarding this role, please contact Recruitment team on 1300 797 028. Job req 1773. Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.
At WesTrac, we're made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you've always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we're Made for More.
At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success.
WesTrac is a member of the Diversity Council of Australia and recognises the value of and strongly support the principles of equal employment opportunities in the workplace, and we are committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.
WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.
