Passenger Services Officer (Korean & Japanese Speaker)

The opportunity 

We're thrilled to offer enticing positions for check-in officers fluent in Korean and Japanese, stationed at the International Terminal. We seek vibrant, optimistic candidates dedicated to providing exceptional customer service experiences

Overview 

People. Passion. Pride – the focus for our teams since 1833. Since this time, we have evolved to become a key partner in the global aviation industry, delivering time-critical logistics services across six continents, over 60 countries and 250 locations. At the heart of our business is our people. If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.

What you'll be doing:

Key duties and tasks will include, but will not be restricted or limited to: 

• Passenger check-in with attention to detail and efficiency
• Deliver exceptional customer service throughout interactions
• Validate passports and other essential travel documents accurately
• Tag baggage, arrange seating, and issue boarding passes proficiently
• Ensure strict compliance with safety and security protocols

What we need from you

• Proficient computer and typing skills for efficient operation.
• Professional and courteous communication, both verbal and written
• High attention to detail with excellent organizational abilities
• Positive attitude and ability to problem-solve in a fast-paced setting.
• Strong teamwork skills and commitment to maintaining high standards.
• Ability to work a 7-day evening shift roster without restrictions.
• Applicants will be required to undergo a Police check, Airport security check and pre-employment medical as part of the standard conditions of employment.

What’s in it for you 

• Competitive pay rate
• Opportunity to learn different systems
• Opportunity to build relationships across different departments
• Gain a competitive understanding of the aviation sector
• A growing global company with ongoing career opportunities.
• Airport location close to public transport. 
• Discounted car parking available. 
• Staff discount on duty-free items in the staff store, including cologne/perfume, wine and spirits, make up.

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity.  We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented.  We believe everyone should feel valued and have the opportunity to reach their full potential.  

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact the recruiter below, if there are any reasonable adjustments to our process that you would like us to consider. 

Applicants will be required to undergo a Police check, Airport security check and pre-employment medical as part of the standard conditions of employment.