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Form of workAbout Us
At ihear Australia our mission is to serve our customers better than anyone else. We are committed to the relentless pursuit of better hearing, and we accomplish this by using superior listening skills, extraordinary attention to detail and doing what we promise.
We look for individuals who have a genuine desire to help our patients with their friendly and caring outlook, who have a passion for understanding and exceeding patient's needs and who take pride in delivering work to the highest possible standards.
A day in the life of an ihear team member:
Working 4 days per week and able to travel to our Coorparoo and Brisbane Metro clinics for coverage.
Greeting Patients
Scheduling appointments
Handling queries via calls, emails and in person
Calling patients to schedule appointments.
Document scanning.
Organising payments and invoicing
You will have:
A fantastic can-do attitude.
Exceptional customer service skills
Excellent phone manner and enjoy speaking on the phone.
Ability to multi-task
Outstanding attention to detail
Friendly and empathetic nature
Intermediate computer skills
Ability to show initiative and willingness to learn.
Be able to travel between sites as required.
What We can Offer
- Competitive Remuneration Package
- Industry-leading performance based incentive program
- Ergonomic working environment
- Growing company with career growth opportunities
- You will be working for a company that makes a meaningful contribution to the hearing health and quality of life of every one of the people touched by the ihear business
If this sounds like you, please apply!
