Patient Service Assistant

The Position

Title: Patient Services Assistant

Department: Corporate Services

Classification: Health & Allied, Managers & Admin Workers EA 

Status: Casual

Applications are sought from suitably qualified staff with previous experience supporting patients, clients and other clinical staff in a hospital/health setting to work in the Corporate Services department at Echuca Regional Health.

Key responsibilities include:

• Cleaning
• Basic laundry work and the sorting and packing of linen
• General Orderly/Porterage/Courier tasks
• Respond to all calls in a timely manner
• Participate in departmental and organisational meetings as required
• Follow task list and work schedule allocated to your area
• Be aware of and respect patient / visitor privacy
• Complete and maintan all relevant documentation as required and determined by the area of work
• Other duties as directed
• Participate in all training requirements as directed

Our team requires someone who has:

• Ability to meet and work to deadlines and within set timelines as required
• Ability to operate in an environment of change
• Ability to work as part of a team as well as independently
• Practice active listening and empathy
• Ability to adjust and effectively communicate with other team members to assess situations
• Understanding of the Victorian Cleaning Standards for Public Hospitals

This position requires completion of a satisfactory National Police Check and (where relevant) provision of a Working With Children Check and check on the Disability Worker Exclusion Scheme prior to appointment.  In addition, this position requires evidence of vaccination status for COVID-19.

Employee and family benefits include: 

• Comprehensive learning and development program
• Flexible employment practices
• Salary packaging
• Extended employee assistance program (including support for family members)
• Employee health and wellbeing initiatives
• Employee recognition program
• Free onsite parking.

We encourage Aboriginal and Torres Strait Islanders to apply.

For further information on the role please refer to the position description.  Applications are to be submitted online.