Business DivisionsGroup FunctionsYour roleWould you like to help us enhance our client experience, now and for the future? Are you client orientated with high risk awareness?To promote efficiency and independence in our front to back process flows by focusing on timely and accurate handling of client instruction validation, and processing of payment instructions, primarily related to areas including:
- Ad-hoc Outgoing Funds Transfers
- Incoming Funds Transfers
- Payment Investigations
UBS RecruitingYour teamYou will work very closely with internal partners from Front Office, Market / Location Business Man-agers, Processing Team, Audits M&T and IT.Your expertise
- Understand and ensure adherence to the pre-requisites of controls on all client instructions including signature verification, internal approval and control requirements
- Data Analytical skills with experience in Operational Risk and Control
- Liaise with operations, counterparties, custodians and brokers whenever necessary to resolve any discrepancies or issues
- Liaise with internal partners (front office, local COOs etc.) whenever necessary to resolve any discrepancies or issues
- Manage exception requests for high value transactions and/or ultra-high net worth clients
- Report or escalate irregularities or issues which may cause potential breach in controls or deviations from standard processes promptly to team leader and line manager
- Perform front to back processing of incoming and outgoing payments instructions
- Manage issues and escalations related to respective instruction areas
- Independently resolve queries or route queries for further investigation to relevant teams or escalation to team lead or line manager
- Assist in devising and implementing improved processes
- Assist in testing new applications
- Assist in achieving new standards and service levels
- Participation/Co-ordination of projects impacting the team
- Dedication to fostering an inclusive culture and value diverse perspectives