Payroll Solutions Officer

INSPIRED BY LIFESTYLE. DRIVEN BY OPPORTUNITY.

Position Title

Payroll Solutions Officer

Employment Status

Fixed Term Full Time ending 30 June 2025

Location

Bundall, QLD 4217

Salary

$89,047.42 - $94,765.08

Hours

36.25hrs/week

The City of Gold Coast is Australia's second-largest local government authority, and our people are united in their passion for delivering the best for our City.

Why join the City of Gold Coast? What's in it for you?

When you join the City of Gold Coast, we provide pathways and opportunities for you to grow and achieve your potential; we look out for your health and well-being with our Fitness Passport and Employee Assistance Programs, and we offer flexible work and hybrid office/work from home options to allow you to have more time doing the things you enjoy. In addition, we have a generous superannuation scheme and an employee-driven Social Club to get you amongst the action!

About your new role:

The Payroll Solutions Officer is a newly created position focussed on assisting the Payroll Services team to administer and continuously improve the organisation’s payroll service. This senior role will contribute to the administration of the City’s large and complex weekly pay cycle which supports a workforce of over 4,800 full-time, part-time, and casual employees across multiple awards and industrial instruments. Embedded within the People and Culture team and reporting to the Coordinator Payroll Services, the role is responsible for:

• Working as a part of a cohesive team to meet all required deadlines and levels of service associated with a busy weekly pay cycle.

• Preparation and assistance with the implementation of Single Touch Payroll phase2

• Preparation and assisting with End of Financial Year processing.

• Providing accurate administration of second level pay rectifications and recovery processes ensuring compliance to applicable superannuation and tax requirements.

• Maintaining currency of knowledge related to industrial instruments (Certified Agreement, Awards), taxation, superannuation and payroll regulations through training and utilisation of specialist internal/external advice.

• Making recommendations to the Coordinator Payroll Services for implementation of changes related to wages, taxation, superannuation, and payroll regulation changes.

• Providing accurate information in response to line manager and employee queries.

• Providing input to payroll audits conducted by external and internal auditing stakeholders.

What you bring to your new role

• 3 years minimum experience in end-to-end payroll.

• Experience in training and guiding team members to understand and deploy business processes and operating procedures.

• Exposure to multiple industrial instruments and high-volume (+1000 employees) payroll processing.

• Strong, demonstrated understanding of superannuation, payroll, and leave accruals.

• Advanced Microsoft Excel skills.

• CHRIS21 experience and Single Touch Payroll. 

How to apply for this role

For more information about this role, please view the attached position brief. To access this document, click the paperclip icon in the top right corner of this screen.

Click on the 'Apply' button below to complete your online application. Please upload your current resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role. Please note that documents cannot exceed 2MB file size and PDF format is preferred. For any technical issues with applying, please email *********@goldcoast.qld.gov.au

As part of our selection process, you may be required to undertake a one-way video interview via Criteria, face-to-face or virtual interview via Microsoft Teams. You may also be required to undertake reference checks via Xref, police checks, employment history checks, qualification checks and drug and alcohol testing.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

Closing Date

6 March 2024