Address- Join our dynamic and rapidly expanding team as we embark on an exciting journey of organisational growth and innovation, working towards our vision of becoming Australia’s Port for the Future.
- Work on meaningful initiatives that will help create prosperity for the North Queensland’s communities.
- Enjoy an environment that provides attractive benefits including flexibility, true work-life balance and generous opportunities for professional development.
About the Port
The Port of Townsville Limited (the Port) has been actively shaping the future of Townsville and North Queensland for 160 years.
Today, we are Australia’s largest port for zinc, lead, copper, sugar and fertiliser. Additionally, we handle more motor vehicles and containerised goods than any other port in Northern Australia. The goods that flow through our ports are grown, mined, manufactured and used to better the lives of more than 800,000 people across a vast catchment area, spanning from Hinchinbrook to the Burdekin and west to Mount Isa.
On average, more than 7.5 million tonnes of goods, worth more than $11.4 billion, cross our wharves each year. Thanks to our customers, we are one of the country’s most diverse ports, linking more than 30 different commodities to 130 ports in 44 countries.
The Townsville port is also an increasingly strategic forward mounting location in Australia’s Defence capabilities, as well as an important tourism enabler due to its modern dedicated cruise ship terminal.
Working with us
The Port of Townsville is expanding its team of passionate and innovative professionals as we undergo a period of significant and sustainable growth.
We are currently undertaking the biggest port expansion in our history, trade volumes are expected to triple by 2050 as new projects in rare earth, critical minerals and renewable energy come to realisation and demand for Defence and cruise shipping capacity is rapidly increasing.
In the coming years we will be challenged to continue to deliver highly competitive day to day port operations, drive improvements in sustainability across all areas of the business and deliver major capital works projects that will ensure our capacity to facilitate the trade demands of the future.
We are currently looking for exceptional talent to join our team as we embark on this journey. Are you a proactive and ambitious individual with a passion for making a real impact? This is your chance to be part of a collaborative and forward-thinking environment where your ideas and contributions will be valued.
The Port provides a supportive workplace culture that is committed to improving diversity and fostering inclusivity. With a strong focus on nurturing growth and continuous learning, you'll have the resources and guidance to excel in your role and beyond.
About the role and you
The People, Technology, and Performance (PTP) Lead will drive organizational transformation through strategic change management and leadership. This role focuses on developing and implementing change management practices that emphasize digital innovation, people and culture, and business excellence. Reporting directly to the General Manager of the PTP department, the PTP Lead will play a crucial role in facilitating organizational change.
Key responsibilities include overseeing the change portfolio across the PTP department, ensuring change is managed through integrated strategies and plans. The PTP Lead will partner with Business Units to identify, develop, coordinate, and deliver end-to-end change strategies that support the successful delivery of initiatives with cross-organizational impacts.
Due to the nature of the project and function of the role, the performance of the role will be at Port’s Townsville office. Remote working options are not applicable to the role.
As the PTP Change Lead you will:
- Develop and implement a comprehensive change management strategy for the PTP department, ensuring alignment with organisational objectives.
- Partner with PTP Business Units to develop, coordinate, and execute end-to-end change strategies that ensure the successful delivery of cross-organisational initiatives.
- Oversee the development of change management plans for PTP projects and initiatives, addressing all dimensions of change.
- Administer the change portfolio across the PTP department, ensuring integration and alignment with strategic objectives.
- Ensure all change management initiatives are aligned with the strategic goals of the organisation, fostering a culture of continuous improvement and operational excellence.
- Identify opportunities for continuous improvement within the change management process and implement necessary enhancements.
- Collaborate with PTP Business Units to map, assess, and analyse organisational risks and impacts, leveraging this information to inform the creation and management of portfolio deployment plans.
- Assess change risks and develop robust risk mitigation strategies.
- Engage stakeholders to secure their support and involvement in change initiatives.
- Design and deliver communication plans and training programs to bolster organisational change capability.
- Provide detailed reporting and updates to executive management and business unit leaders.
- Monitor and report on the progress of change initiatives, ensuring alignment with objectives.
- Emphasise the human aspect of change, comprehending its impact on individuals and facilitating their adaptation to new circumstances.
- Enhance employee capabilities to lead change as part of their routine responsibilities.
- Define the organisational change management capability program, establish a cohort of change champions, and provide coaching and training to employees at all levels.
- Implement organisational change management practices that prioritise employee experience, ensuring that changes lead to improved job satisfaction, productivity, and overall employee well-being.
- Utilise digital tools and technologies to streamline change management processes, enhancing efficiency and effectiveness in the implementation of change initiatives.
- Demonstrate leadership in adopting and championing digital and cultural transformation initiatives, serving as a role model for others in the organisation.
- Encourage and facilitate collaboration between digital, people and culture, and business excellence teams to ensure integrated and cohesive change management efforts.
- Establish success metrics and evaluate the performance of the PTP change portfolio.
- Collect data and measure success metrics.
- Manage the inputs and outputs of the change management reporting systems for projects.
- Offer consulting and advisory services to other department project teams on change management as required.
- Identify opportunities and offer expertise to foster resilience to change across the organisation.
- Provide guidance and mentorship to emerging leaders within the PTP department, fostering their growth and enhancing their capability to manage and lead change effectively.
- Develop the capability and experience to serve as an acting leader for the General Manager of People Technology and Performance when necessary.
- Develop the capability and experience to serve as acting leader for the General Manager of People Technology and Performance when necessary.
Experience you’ll need
To be successful in the role, you will require:
- Bachelor or Postgraduate degree in Change Management, Project Management, Organisational Psychology, Business or a related field.
- Relevant certification in Change Management or related field.
- National Police Check
- Current C Class Drivers Licence.
- Proven experience in strategic enablement of complex organisational change.
- Proven experience leading teams of more than 5 (direct or indirect) to achieve organisational value.
- Excellent communication and interpersonal skills to effectively engage with stakeholders at all levels.
- Ability to create and deliver training programs, workshops, and communications tailored to diverse audiences.
- Analytical and problem-solving skills to anticipate and address challenges associated with organisational change and training.
- Team collaboration and leadership skills to work effectively with cross-functional teams.
- Flexibility and adaptability to navigate ambiguity and evolving project requirements.
- Advanced skills in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
- Experience in using Oracle, SAP is beneficial.
https://www.livenorthqueensland.com.au/
For a more comprehensive understanding of the position's requirements, please refer to the Position Description available on our website.
Application process
- Click apply and follow the prompts
- Attach your current resume and a cover letter to your application
- Applications close 11pm Tuesday, 2nd July 2024
For enquiries, please contact ***************@townsville-port.com.au, noting that applications must be submitted via our recruitment site - email applications will not be accepted.
At the Port of Townsville, we value and celebrate the diversity of our community and recognise that it enriches our workplace. We strongly encourage applicants from all backgrounds to come forward, confident that you will be met with respect and consideration. We are committed to ensuring our working environment is safe and welcoming.
If you are an applicant who faces challenges due to cultural barriers or disabilities, please know that we are here to support you throughout the application process. We strive to create a welcoming and accessible recruitment experience for all candidates, and we encourage you to approach us if you require any assistance or accommodations.
Together, let's build a workforce that thrives on inclusivity and embraces the strengths that everyone brings to our team.
