Dca Compliance & Change Lead

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down.
About the role
We’re seeking a DCA Compliance and Change Lead is crucial in ensuring compliance with regulations and driving successful change among DCA panel members.
This role will collaborate with internal stakeholders and project teams to understand the impact of DCA changes, working closely with our DCA business partners to plan and manage change implementation.
As our DCA Compliance and Change Lead, you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging and exciting work.
Day-to-day, you will:
Analyse and define change requirements, present impact findings, and influence DCA adoption of change initiatives
Design, develop, and implement change plans, including communications and training
Conduct detailed change impact assessments, lead workshops, and support sequencing and scheduling
Ensure effective delivery of change solutions and conduct change readiness assessments
Lead change initiatives, monitor progress, and conduct post-implementation reviews
Ensure regulatory compliance and stay updated on external requirements
Collaborate internally to maintain compliance policies and identify improvement areas
Identify process improvement opportunities, implement best practices, and engage stakeholders for feedback
This role will suit someone with a curious mind and transferrable skills and experiences, including:
You'll be well-versed in compliance management, especially regarding debt collection
You’ll have a strong understanding of regulatory frameworks that govern debt collection
You’ll have experience in successfully leading and implementing change programs impact including assessments and planning
You’ll have the ability to extract and analyse data, assess risks and provide sound recommendations and advice
You’ll think bigger and always look for better solutions and ways of working
If you meet some of these requirements, but not all, we encourage you to submit your application.
With a career at Transurban, you’ll enjoy a range of benefits, including:
A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year
16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well
Learning and development opportunities to support your career interests
Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more
Share offers and insurance benefits
Social activities, community give-back programs and paid volunteer days
We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.
We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.
We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us on .
Ready to help us keep cities moving? Apply today.
Job Type: Permanent
Closing Date: 28-Mar-2024 0:00
Please note: The closing date reflects the time zone of the Primary Location for this job posting.
Primary Location: Brisbane CBD & Inner Suburbs Brisbane QLD