Change Lead

This role requires demonstrated and proven experience – 5+ years, in leading transformational change for Cloud (Azure and AWS) across large ICT environments, including proven experience in bringing customers on the journey, management and resolving complex issues in a collaborate and transparent way, building customer confidence and trust in delivery to maximise service uptake.

Key responsibilities include:
• Provide strategic and proactive support and involvement in the design, delivery, and of implementation and education of contemporary and innovative change processes, resources, and initiatives, that enable the organisations strategic direction and recognises the relationship between organisational culture, change and organisational effectiveness.
• Maintain the highest level of change consultancy services to clients ensuring accuracy and consistency and meeting demands created by conflicting priorities and client expectations by building and fostering trusting relationships.
• Build and maintain effective working relationships with a community and network of Change Leaders across the department.
• Work collaboratively with internal partners to co-design change solutions to support business needs or requirements, including high level change management advice and coaching.
• Develop and implement communications and engagement strategies, plans, and materials to influence and engage leaders from across the organisation.

If you would like to know more about this or other opportunities, please reach out to Valentina at ***************@mtr.com.au