Within FDD, the ICT Operations branch delivers a broad range of services including design, procurement, deployment, support, and maintenance of end user computing, radio and telephony communications, networking, tiered support of all ICT hardware, software and cloud solutions, GIS, web, records management, ICT strategy, ICT investment, and ICT business support. The Executive Director of ICT Operations leads the ICT Operations branch. You will report to the Executive Director of ICT Operations to deliver the strategy and performance function in support of service delivery excellence.
You will supervise an AO4 Executive Support Officer supporting the Executive Director. The core capability requirements for this role are:
- Undertake and coordinate the timely preparation and analysis of corporate performance management reporting in close collaboration with the Executive Director.
- Provide high quality, well researched advice, options, and strategies on emerging issues impacting ICT service delivery within the QPS and customer agencies.
- Compose, critically review, and quality assure correspondence including…
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