Planner - Service & Support

Your next opportunity

The Planner - Service & Support is responsible to develop, generate and manage all work orders, work packs accordingly to enable our Field Service Mechanics to efficiently execute the required work to schedule.

As Planner - Service & Support, you can anticipate some of your day-to-day tasks to include:

• Plan and schedule vehicle, module and repairable item repairs, maintenance and warranty work at both RDA and various customer sites;
• Monitor work orders and work packs for control and execution of repair, maintenance and warranty work;
• Manage and report on the overall work schedule, requirements and resource plan, facilitating the utilisation management of internal resources;
• Engage internally with our spare parts and procurement teams to ensure parts required, are ordered, tracked and the forecasted schedule aligns with the delivery timings;
• Support the warranty claim and cost recovery processes;
• Maintain and develop excellent internal stakeholder relationships within the service, support and operational teams; and
• Ensure all maintenance data and records are accurate and fully representative of vehicle status, maintenance history and availability.

About your new team

Reporting directly to the Team Leader Planning - Service & Support, you will play a critical role in planning & scheduling all repairs, maintenance and warranty work. This role will be based full time at our Military Vehicle Centre of Excellence in Redbank.

Find Your Why at Rheinmetall

Our values of Safety, Partnership, Openness, Respect and Trust (SPORT) supports our team members to create a workplace environment where our employees value each other, live up to their promises, communicate openly and work safely every day.

The experience and skillset best suited to this role includes:

• Practical hands on experience with mechanical aptitude to be able to understand vehicle maintenance and repair processes;
• Experience using illustrated parts catalogues, vehicle BOM's, parts identification and ordering processes;
• Advanced MS Office applications experience including WORD, Excel - Gantt charts, macros & pivot tables;
• A understanding and working experience within Maintenance Management systems (CMMS), SAP, MEXX, JDE or similar;
• Ability to travel interstate and internationally when required; and
• Must hold or be eligible to obtain an Australian Government Security Clearance (must hold Australian Citizenship).

What we offer you

• Work as part of a team with real purpose in what we do;
• Attractive remuneration packages with salary sacrificing and novated leases;
• Access to exclusive employee discounts with over 400 retailers in Australia to help cost of living;
• On-site subsidised café with themed days and multiple dietary options;
• Long weekends every second week with a 9 day working fortnight;
• Flexible working practices;
• Opportunity to work on major projects within our Vehicle Systems (Logistic, Tactical Wheeled, Tactical Tracked), Electronic Solutions, Weapon & Ammunition Divisions);
• Generous internal incentive and referral program;
• Genuine career development and progression opportunities;
• Extensive Employee Assistance Program to support overall health and wellbeing; and
• We are proud to be recognised as an Endorsed Employer for All Women by WORK180.

Our inclusive culture

Rheinmetall fosters a culture of equality, fairness, diversity and inclusion for all our employees and provides a safe and secure work environment where everyone can feel comfortable and supported to bring their unique self to work every day.

We know that when people from diverse backgrounds and different points of view work together, we create the most value - for our clients, our people and our community. If you don't think you quite meet all of the requirements of the position, we'd still love to hear from you.

If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives via our Work180 profile at work180.com/rheinmetall

To learn more about life at Rheinmetall, please visit: www.rheinmetall.com/career-au

Next steps

Apply now!

Preferred candidates will be required to complete background checks including pre-employment verifications and national police checks.

A Defence security clearance is required for this role, applicants must be Australian Citizens and eligible to obtain and maintain appropriate clearance.

International Traffic in Arms Regulations (ITAR) are applicable and as such, your nationality may be a factor in determining your suitability for this role.

Further information regarding clearance is available at: www.defence.gov.au/security/clearances

Applications close: 7th of March 2024

Please note that we will not be accepting any recruitment agency applications for this role.

Questions

For further information about this opportunity, please contact the Talent Acquisition Team at ***************@rheinmetall.com.au and quote REF#AU01662.