Plant Mechanic - Resident Field Service

About the roleWe are seeking a highly experienced Plant Mechanic for a Resident Field Service role in the Parkes region.The Parkes resident will support all Caterpillar customers in this region operating as part of the WesTrac Dubbo Field Service team. Based in Parkes, the position will deliver quality customer service to our loyal Caterpillar customer base in the Parkes, Forbes, Weddin and Lachlan Shire Regions. This position will allow you to work autonomously as you apply your high level of technical skills and expertise to servicing and repairing Caterpillar machinery for our customer base including Local Govt, Agriculture, Quarry's, Construction (Road and Civil), Road Transport, Underground Mining and Industrial Engines. Key Responsibilities Performing repairs, maintenance and inspections on a range of customer equipment Diagnosing and reporting for preventative maintenance Autonomously providing solutions, service and satisfaction to our customer Liaising and building a strong customer base and providing timely product support Documenting work and completing any required documentation Scheduling jobs and ordering parts as necessary Roster and Remuneration Roster: 10.5-Hour Shifts, 5/2 Monday - Friday Rates: From $55.57 per hour, O.T From $83.36 per hour Potential earnings of up to 200k per annum Desired Skills & Experience Heavy mechanical trade qualification (Cert III Mobile plant preferred) Post-trade experience in a similar role Caterpillar product knowledge and maintenance experience, excellent diagnostic and repair skills Strong organisational skills with the ability to work autonomously in the field Strong commitment to meeting customer requirements and providing service excellence Dedication to maintaining safe work practices and environment Experience with DBS, SIS and SIMSI desirable Why Westrac As one of the World's leading Caterpillar dealers, WesTrac services a broad range of customers across NSW, ACT & WA. Our ongoing success is attributed to the individuals that make up our teams, which is why we offer a competitive benefits package and pride ourselves on our Safe, Engaged and Customer Focused Culture. As a WesTrac team member you will receive: Job Security and potential for advancement Refer a friend program - receive up to $3000 for each successful trade referral Competitive and above award base hourly rate Income protection covering you 24/7 Discounts with Apple, JB HI-Fi, Qantas, Travel Club and more Fitness Passport for you and your family Annual remuneration review for all staff Relocation assistance offered for eligible candidates 12 weeks of paid parental leave Discounted CAT Hand Tools and merchandise Discounted toolbox insurance Further training and development opportunities Apply Now If you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via the link.For further information regarding this role, please contact NSW Recruitment on 1300 797 028.Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.