Poct Ict Support Officer

Employment Type: Permanent Full Time
Position Classification: Health Manager Level 2
Remuneration: $106,142 - $125,241 per annum plus superannuation
Hours Per Week: 38
Requisition ID: REQ475318
Location: Westmead Hospital
Applications Close: 14 April 2024 - 11:59pm
About the opportunity
NSW Health Pathology are currently seeking a ICT Support Officer to work in our Point of Care Team on a permanent full time basis in Westmead.
Being part of NSW Health Pathology means you’re helping create better health and justice systems every day.
We operate more than 60 laboratories and around 200 collection centres across NSW and conduct over 60 million tests per annum. Our network of pathologists are supported by scientists, technicians and support staff who quickly and accurately assess samples so clinical teams can make the best possible treatment decisions for patients. Our Forensic & Analytical Science Service provides independent, objective analysis to the NSW criminal and coronial justice systems.
 

What we can offer you

• Accrued Days Off in addition to Annual Leave
• Generous salary packaging options and other fringe benefits
• Corporate wellbeing programs, including the Fitness Passport
• Learning and development opportunities, including in-house training with RTO My Health Learning

What you'll be doing
The Point of Care Testing (PoCT) ICT Support Officer is responsible for ensuring devices are reliably transmitting PoCT results. This requires development, testing and maintenance of interface connections between devices used in PoCT locations and the PoCT Management Software and documenting procedures for system and device configurations, interface requirements. It is expected that the Point of Care Testing (PoCT) ICT Support Officer will maintain records of testing and other evaluations.
The Point of Care Testing (PoCT) ICT Support Officer works in partnership with the Network Information and Communication Technology (ICT) Managers, PoCT device vendors, Local Health District IT Services and the PoCT Management Software vendor to establish and maintain interfaces that allow for reliable transmission of PoCT results.
 

Interested in joining Australia’s largest public pathology service? Apply now by addressing the following questions: 

1. Relevant tertiary qualifications and proven project management experience in ICT in a large complex delivery organisation with well-developed analytical and troubleshooting skills.
2. Demonstrated experience in supporting ICT services in a complex environment.
3. Demonstrated exceptional customer service skills and demonstrated ability to interact with internal and external customers in a polite, professional and helpful manner.
4. High level communication skills, including sound negotiation, interpersonal and liaison skills with the ability to interact with staff, ICT managers, health professionals and external suppliers.
5. Proven high level organisational skills including the ability to effectively problem solve, prioritise workload, negotiate external accountabilities and meet deadlines.
6. Well-developed ICT skills, preferably with experience in industry standard messaging for PoCT.
7. Demonstrated ability to effectively manage multiple priorities in a dynamic organisational environment.
8. Demonstrated experience in managing ICT projects, managing change, critically analysing problems, developing effective solutions and resolving conflicting priorities in a health or corporate context.

 

 

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Jacklin Wright on Jacklin.Wright@health.nsw.gov.au
 

Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases

All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). Additionally, Category A workers are required to receive a booster dose three months after completing the primary course of COVID-19 vaccinations. New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an approved medical contraindication certificate (IM011 immunisation medical exemption form) certifying the worker cannot have any approved COVID-19 vaccines available in NSW.

Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations.  

 

Working Rights

This position is a permanent position. To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. Please note: A person who is not an Australian citizen or a permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa.

 

New to NSW Health Pathology?

The preferred candidate may be required to undergo a functional assessment prior to appointment.

 

Talent Pool
If the selection panel identifies more than one suitable candidate for the role, an eligibility list will be created for future permanent full time / part time, temporary and casual vacancies.

 

Our Commitment to Diversity and Inclusion

NSW Health Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.