Policy And Advocacy Officer

Policy and Advocacy Officer 

Fixed Term Contract Full Time 12 months

Consumer Credit Legal Service (CCLS) is a not-for-profit consumer advocacy organisation operating in WA that offers legal advice and legal information and support services to consumers experiencing financial or consumer law matters.

About the role

The Policy and Advocacy Officer is a new role for CCLS, that has been initially funded for 12 months. The successful applicant will lead the development of a WA Consumer Advocacy Network (WACAN) and a WA Chapter of the Economic Abuse Reference Group (EARGWA).  You will be a member of a small team of lawyers and support staff and will provide policy analysis, research and strategic advice to further CCLS vision. 

This role is a fixed-term, full-time position; however, we will also consider applicants for a potential job share. Please review the position description 

cclswa.org.au/careers-with-ccls/

Specifically, the Policy and Advocacy Officer will:

• lead the development of a WA Consumer Advocacy Network (WACAN)
• lead the development of a WA Chapter of the Economic Abuse Advocacy Group (aligned with a national group)
• establish and maintain strong stakeholder engagements and networks in the area of consumer advocacy and financial abuse.
• support the CEO and Principal Solicitor with law reform and Advocacy policy research including preparing briefs, reports, fact sheets and other materials.

Rewards and Benefits

• Hybrid working arrangements available by agreement.
• Join a collaborative and motivated team.
• Generous salary packaging entitlements
• Good training and professional development opportunities
• Salary range between $81,000 and $87,000 plus superannuation
• Gifted additional annual leave during Christmas and New Year

The successful applicant will have:

Essential

• High level of literacy, including advanced word processing skills and familiarity with Microsoft 365 and SharePoint.
• Conceptual thinking and analytical skills and an understanding of financial hardship and disadvantage.
• Ability to work collaboratively and independently.
• Familiarity with the theory and practice of systemic advocacy and reform working with consumers.
• Significant stakeholder engagement and management skills and experience.
• Demonstrated high-level written and oral communication skills and the ability to communicate well.
• Facilitation and secretariat skills and experience.

Desirable

• Experience working in the community/for-purpose sector.
• Experience of familiarity with the Australian Consumer Law and/or consumer credit regulatory environment 
• Experience in the family and domestic violence sector

About CCLS

CCLS' vision is for a strong community empowered by financial and consumer rights. Our purpose is to help people who are experiencing financial and consumer law matters, and our values are;

• Innovative
• Collaborative
• Trustworthy
• Respectful
• Compassionate

CCLS staff, volunteers and Board members are committed to supporting people experiencing financial and consumer matters, particularly more vulnerable consumers who need additional support and Advocacy. We operate a Telephone Advice Line and a free legal advice service and undertake law and policy reform on systemic issues.

How to Apply

Please send a cover letter of no more than 3 pages addressing the criteria and your Curriculum Vitae to **@cclswa.org.au

Please be aware that a National Police Clearance is required for all staff and volunteers at CCLS. 

If you have any questions about the role, please contact Bev Jowle, CEO, on 6336 7020.

Applications close Friday, 16 February, 5 pm – 2024; late applications will not be accepted.