AddressDue to ongoing expansion we currently have a full-time position for a Medical Practice Manager to join a growing solo specialist urology practice in the south-eastern suburbs of Melbourne. You will be working independently with our urologist. This is a full time position, but we are a flexible workplace and happy to negotiate different conditions for the right candidate. We need a caring and organised person to help us continue to deliver high-quality care to our patients. We are seeking a long term committment to the role.
Benefits
- Excellent remuneration consistent with level of experience
- Option to work from home during non-consulting days
- Supportive environment
- Growing practice with opportunities for career progression
Tasks and responsibilities will include but not limited to:
- Greet patients and general front desk responsibility
- Manage inpatient and outpatient appointments
- Action plans from clinic including booking surgery, informed financial consent, surgical quotes, booking postoperative appointment
- Organise theatre lists, correspond with hospitals, anaesthetists
- Manage recalls and referrals
- Investigate Medicare billing errors/unpaid claims
- Debt collection and billing procedures
- Resolve patient complaints
- Maintain relationships with local GP clinics and referrers or other Health care providers to facilitate patient care
- Maintain practice policies and procedures and keep up to date with current legislation
- Hiring and training new/replacement staff as needed
- Any other tasks as per operational necessity
The ideal candidate will have:
- 4+ years experience in a similar medical practice management role
- Experience in surgical billing and theatre list scheduling for specialist
- Experience with practice software - Xestro, including accurate use of Xestro for patient communication, record-keeping, and medical billing
- Thorough understanding of financial management of a medical business, including MBS Item numbers, ECLIPSE claiming, Medicare and DVA claiming
- Demonstrated interpersonal and communication skills
- Demonstrated high level of attention to detail and ability to multi-task
- Exceptional phone manner
- Ability to work independently in a fast-paced medical environment
- A caring, down-to-earth attitude towards patients
- Ability to work under pressure and make responsible decisions
If this sounds like you, we want to hear from you. Send us your resume by applying now!
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- Saturday: Morning, Afternoon
- Sunday: Morning, Afternoon
- More than 4 years of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 20 May 2024
- Expected salary: $40 - $45 per hour
