Primary Care Liaison Officer

Company description:

As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.

Job description:

The Role:

The Partnerships Directorate is searching for a suitably experienced Primary Care Liaison Officer / Administrator to join the Primary Care Liaison Team at Northern Health.

This Primary Care Liaison Officer is responsible for the administrative duties of the unit and the implementation of strategies that will improve the continuity of care and communication between Northern Health and General Practitioners.

This is a fixed term part time (48 hours per fortnight) until 28 March 2025 (covering maternity leave)

The key responsibilities include:

• Northern Health point of contacts for GPs
• GP queries and complaint management/escalation
• Assist with audits and reviews as required
• Maintain Primary Care Liaison webpage and GP database
• Facilitate Primary Care newsletter development and distribution
• Travelling (e.g. to other campuses / external sites) as required.

To be successful in this role you will have:

• Experience in Primary Care and/or hospital systems and evidence of improving practice
• Excellent written, verbal and interpersonal communication skills with the ability to communicate effectively across a broad range of stakeholders
• Demonstrated ability to work under pressure and establish priorities within one's workload
• Advance computer skills using the Microsoft Office Suite including; Word, Outlook, Excel, Teams and ability to learn new computer software
• Proven abilities and accuracy in carrying out administrative procedures
• Excellent team player with an agile approach and a positive attitude.

Next Steps . . .

If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the 'Apply' button and follow the prompts.

For further details, please refer to the Position Description. Alternatively, contact: Neela Konara, Director of Partnerships via ************@nh.org.au

Applications close 28 February 2024

We offer:

We offer a range of benefits to support and reward staff both personally and professionally, which includes:

· Health and Wellbeing programs, including our ‘Thrive' program

· Flexibility in the workplace and extra leave options and support

· An inclusive and culturally safe space

· State of the art facilities and campus partnerships

· A commitment to ongoing professional development through our ‘Learning Labs'

· Access to salary packaging, EAP and our online library

For a glimpse of life at NH, click here.

Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.

All employees of Northern Health must comply with the health service's Staff Health / Workforce Immunisation procedure (as amended from time to time) together with any relevant State Government and Departmental directives. This requires all employees to be vaccinated for various diseases such as, but not limited to influenza and Covid-19.