You will operationally manage a team of officers within the Eligibility Assessment Team and provide legal, policy, procedural and/or strategic advice to internal/external stakeholders of the Screening Services Unit in relation to the screening provisions of the Working with Children (Risk Management and Screening) Act 2000.
Key Responsibilities
- Manage and supervise a team of officers within the Eligibility Assessment Team by the prioritising, allocating and managing workloads ensuring quality, consistency and accuracy in accordance with relevant legislation and Blue Card Services' objectives
- Provide operational direction and advice to members of the assessing team to ensure service is delivered and provided in a secure, confidential and timely manner
- Mentor Eligibility Assessment Team officers by drawing on previous knowledge and experience
- Conduct performance management reviews for Eligibility Assessment Team officers
- Review assessments and recommendations provided by officers in the Eligibility Assessment Team to ensure they are in the best interests of children and young people.
- Review, adjust and refine existing operational and administrative practices, systems and procedures to facilitate the provision of a consistent, confidential and secure service, and provide feedback, advice and suggestions to the Manager Eligibility Assessment.
- Draft contributions for the relevant chapters of the team's procedure and process manual to facilitate the provision of a consistent, confidential and secure service.
- Provide policy, procedural and/or administrative advice to the Manager, Eligibility Assessment, members in the Directorate, and other staff of the Screening Services Unit as required.
- Work collaboratively with the advocacy officers continuously improving processes and procedures between the assessing officers and advocacy officers to ensure assessments and recommendations reflect quality, consistency, and accuracy in accordance with Blue Card Services' objectives
- Prepare correspondence, documents, reports, statistical information and submissions as required by the Manager, Eligibility Assessment in relation to screening provisions and legislative requirements related to employment screening.
- Consult, liaise and negotiate with external stakeholders to maintain a strong working relationship in order to facilitate employment screening in the best interests of children and young people. This includes liaising and consulting with government and non-government agencies in relation to the on-going development and administration of employment screening and information about screening provisions and legislative requirements.
- Represent Blue Card Services on various committees, working parties and forums as required in relation to employment screening.
Applications to remain current for 12 months.