AddressJob details
Position status Fixed Term Temporary Position type Flexible full-time Occupational group IT & Telecommunications Classification AO7 Workplace Location Brisbane Inner City Job ad reference QLD/DSB548710 Closing date 13-Mar-2024 Yearly salary Fortnightly salary Total remuneration Salary Other Job duration 24 months Contact person Mark Ellis Contact details 0417 600 593
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The role:
eHealth Queensland require an experienced Alcatel/Cisco Voice Specialist who can design, implement, and troubleshoot voice solutions using a variety of design tools, management and monitoring systems.
Reporting to the Technical Delivery Manager, you will:
- Lead the assessment, analysis, development, documentation, and implementation planning of complex solutions for voice / telephony / unified communications. Ensuring alignment with best practice IM/ICT design and delivery frameworks, consistent with agreed enterprise and solution architectures.
- You will specify and design complex systems and recommend the strategy of how to migrate eHealth to the proposed solutions, document the design standards, methods, and tools, consistent with agreed enterprise and solution architectures and ensures effective application.
- Undertake an evaluation of risks to the integrity of infrastructure inherent in proposed implementations. Conduct configuration changes on systems in line with programs of work and the Enterprise Change Management system. You will be required to undertake out of hours work in conjunction with changes and implementations.
- Validate vendor designs, assure implementation plans, review bills of material, and statement of works.
- Maintain and improve your specialism (knowledge of current and emerging products, technologies and trends) whilst promoting an environment of continuous improvement within the enterprise.
Are you right for this role?
To be successful in this role you will possess a high level of expertise and experience in the following technology domains to analyse, provide technical direction, standardisation, professional advice and support of enterprise ICT services within a large customer focus organisation:
- Alcatel (unified / voice) communications solutions
- Cisco Unified Communications
- Paging and messaging systems
- DECT/Wireless Voice
- SIP trunk selection/routing/SBC fundamentals
Demonstrated high level skills and experience in analysing and problem-solving complex issues in large enterprise voice networks.
Experience in the design, publication, implementation, compliance and delivery of technical solutions to industry best practice frameworks for large scale, complex IM/ICT program/project(s), preferably in the health care industry.
Experience designing ICT solutions across multiple sites and scales and providing expert knowledge in relevant design standards, techniques and methods and tools for large scale complex organisations.
Demonstrated experience in the assessment, analysis, development, documentation and implementation planning of changes for large complex IM/ICT program/project(s).
Demonstrated high level analytical, conceptual and problem-solving skills with a proven record in the assessment and evaluation of technical requirements within a complex IM/ICT environment.
Well-developed interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people to make decisions.
Demonstrated ability to lead, manage and mentor a multi-disciplinary project team.
Benefits of working with eHealth Queensland:
By joining eHealth Queensland, you will work within a fast-paced, challenging, and supportive environment where every employee plays a critical role in our ongoing success.
You will enjoy a variety of benefits, including:
- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development
To apply for these exciting opportunities, submit your resume and a short statement (maximum 2 pages) outlining your relevant skills and experience online today.
Should you require additional support or reasonable adjustments during our recruitment process to ensure you can demonstrate your ability to meet the inherent requirements of the role, please contact the DSB Resourcing team via email ehealthqld-DSB-Resourcing@health.qld.gov.au
Additional Info:
Overtime and some travel is a requirement of this role
A Class C driver's license is required.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).
Documents
Before applying for this vacancy please ensure you read the documents below.
- DSB548710 Principal Technical Consultant - Voice RD (PDF, 218KB)
Role Description
QH Information for Applicants Sept 23 (PDF, 939KB)
Application Kit
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