Principle Risk Management Lead

Principal Risk Management Lead, Ongoing Opportunity

Flexible location - role can be based in Sydney / Bathurst / Gosford

Hybrid working options available and all flexible working arrangements considered including part-time, part-year and job-share

Salary: clerk grade 11/12 - base salary starts at $139,787 - $161,663 plus superannuation and leave loading

An exciting ongoing opportunity has arisen for a Principal Risk Management Lead to join the NSW Telco Authority, a rapidly growing part of Digital.NSW within the Department of Customer Service.

The successful candidate will be an experienced individual and play a key role in leading and driving the development and implementation of a Risk Management policy and framework to establish appropriate Risk Management solutions.

You will be joining a friendly, fast-paced, dynamic and diverse team who is passionate about keeping people and places safe.

The role sits within the Risk, Compliance and Continuity team in the Enterprise and Business Operations business unit of NSW Telco Authority.

Opportunities this exciting don't come around often. Don't let this one pass you by!

In this role you will:

• Lead the design, delivery and analysis of processes for identifying and assessing risks to ensure they are aligned to strategic objectives and embedded into operational activities
• Lead and oversee the provision of regular risk analysis and reports, providing appropriate insight and conclusions to inform decision making and support optimal service delivery
• Monitor and review compliance with Risk Management strategies and practices to ensure required standards are being met.
• Drive the uplift of Risk Management maturity across the Organisation by supporting the establishment of an appropriate risk culture and embed Risk Management in the organisation's ways of working.

To be successful in this role, you will demonstrate:

• Exceptional stakeholder and relationship management skills to build strong collaborative partnerships.
• Excellent communication skills with the ability to succinctly convey complex ideas and issues to influence optimal customer outcomes
• Proven experience in analysing to understand organisational context
• Strong work ethic with a can-do attitude to work to tight deadlines

What we need from you:

An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.

For enquiries regarding this position, please contact Beth Claussen *************@customerservice.nsw.gov.au

About NSW Telco Authority

NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.

We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.

NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.

We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.

NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.

We're proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We're also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

For more information, go to NSW Telco Authority

Salary Grade 11/12, with the base salary for this role starting at $139,787 base plus superannuation

For enquiries relating to recruitment, please contact Katerina Xenos via **************@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Tuesday, 12th March 2024 at 9:59am

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

You Belong Here

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via **************@customerservice.nsw.gov.au or 02 9494 8***.

For more information, please visit:
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