Printer Service Technician

The Company:

CMG Smart Services (CompuMenn Pty Ltd) is an Australian privately owned and operated company established over 25 years ago. Employing over 200 staff nationally, we deliver printer and support services throughout Australia to leading market brands, including Fujifilm (previously Fuji Xerox), Canon, Ricoh, Epson, HP, Lexmark and more. 

We take pride in offering necessary services to professional enterprises across the nation and are constantly striving to create new innovative solutions for our business partners. Flexible and dynamic, we offer job security and an inclusive and positive work environment. 

The Opportunity:

We have an exciting opportunity within our NSW team for an experienced technician who enjoys working autonomously as part of a larger national technical team. 

To successfully start a long and rewarding career at CMG, ideally you will be a service focused and experienced technician repairing mono and colour printers, photocopiers and multi-function devices across multiple brands. Previous experience with Canon, Develop and Fuji Xerox products would be beneficial. 

Your ability to service our customers will extend to include standard network support required to maintain modern functionality such as network printing and scanning.

Further opportunities to grow your technical skillset and knowledge are available through our support of other technologies including 3D, wide format and photo lab printing.

The Applicant:

The ideal candidate would bring the following skills and attributes to the role:

• Proven experience in MFD/copier and printer repairs and maintenance highly regarded
• Proven experience with Canon, Ricoh or Fuji Xerox products (desirable)
• Strong technical aptitude, Network IT proficiency and troubleshooting skills
• Comfortable loading and configuring software on PC’s
• Ability to make decisions and work autonomously
• Versatile and willing to assist with a range of tasks
• Professional manner and presentation
• Demonstrated customer service skills
• Excellent interpersonal and communication skills
• Strong time-management skills
• Desire and willingness to learn and apply new skills across a range of printer devices
• A positive “can do” collaborative attitude

The Benefits:

• Company tools, laptop and phone
• Fully maintained company vehicle
• Friendly, flexible and autonomous work environment with excellent work-life balance
• Opportunity to expand into other printing technologies, including 3D and Wide Format

If you believe you'd make a great fit for this role, we'd love to hear from you. Please submit your cover letter and resume and APPLY NOW.

The successful applicant will be required to provide a full driver's licence and obtain a Police Check and Working with Children Check. All applicants must possess Australian residency or visa eligibility to work on a full-time basis.

Please note that we are currently not accepting agency applications.